Specialist Cloud Network Engineer

Summary

Join NiCE, a global leader in customer experience, financial crime fighting, and public safety software, as a Cloud Network Engineer. This role involves evaluating and implementing cutting-edge cloud technologies across AWS, Azure, GCP, and NiCE's private cloud. You will establish design strategies, automate processes using CloudFormation, and collaborate with various teams. The position requires deep expertise in cloud networking, including VPC/VNET design, VPNs, load balancers, and security. You will act as a technical lead, consultant, and escalation point for complex issues. This is a hybrid role with a flexible work arrangement.

Requirements

• 8+ years work experience within an internetworking environment
• Experience with Cloud technologies: AWS, Azure, GCP
• Experience dealing with Infrastructure as code
• Scripting experience with JSON/YMAL for CloudFormation
• Expert Level experience with Palo Alto and F5 load balancers
• Expert Level experience with network switching and routing
• Extensive knowledge of networking technologies, topologies, and protocols. (TCP/IP, BGP, OSPF, SNMP, Multicast, VRRP, HSRP, switching technologies)
• Expert-level understanding of internetworking technologies and tools, including TCP/IP, netflow/sflow, access-control lists, policy routing, firewalls, peering, and DNS
• Significant OSPF and BGP design, implementation, and troubleshooting experience
• Experience with MPLS environments
• Experience with Authentication services such as TACACS+, RADIUS, and RSA SecurID
• Working knowledge of IPV6
• Intermediate Visio skills
• Working knowledge of SIP
• Experience working with Management Systems and SNMP
• Excellent interpersonal, oral and written communication skills along with prior experience in a dynamic, project-oriented team environment
• A demonstrated history of learning new technologies and adapting them to solve complex problems
• Must pay strong attention to detail and have good organizational skills

Responsibilities

• Research and evaluation of Cloud technologies, to address current and future needs
• Establishment of repeatable design strategies and automation
• CloudFormation updates using JSON/YMAL, Resource Manager, Deployment Manager
• Design review of fellow architect and engineer designs/implementation plans
• Escalation point for help in deep analysis and problem solving when needed
• May be required to function as a technical lead on projects of any size as necessary
• Communicates detailed technical information in both written and verbal form across a wide range of audiences, including business stakeholders, users, developers, project management, and other
• Collaborates with colleagues, customers, vendors, and other parties to understand and develop architectural solutions
• Develops a sound understanding of existing systems and processes, their strengths and limitations, and the current and future needs of the environment in which they exist. Provides vision on how they may be improved and developed
• Understands and explains the interactions between systems, applications, and services within the environment, and evaluates the impact of changes or additions to the environment
• Participates in the evaluation and/or selection of solutions or products, including requirements definition, vendor and product evaluations
• Acts as a local expert for areas of domain expertise
• Performs other duties as required
• Acts as an internal consultant role across multiple business units, representing the Network team

Benefits

• Enjoy NICE-FLEX!
• At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week