Specialist Software Engineer

Summary

Join NICE, a global leader in software solutions, as a Specialist Salesforce Engineer. Lead the creation and maintenance of customized Salesforce solutions, designing, developing, and enhancing applications to meet business needs. Collaborate with cross-functional teams, ensuring solution quality and effectiveness. Utilize Apex, Visualforce, Lightning Components, and other technologies to build and maintain Salesforce applications. Integrate Salesforce with other systems, troubleshoot issues, and provide user support. Drive continuous improvement by staying updated on Salesforce advancements and industry trends. NICE offers a hybrid work model (NICE-FLEX) with flexibility between office and remote work.

Requirements

• Preferably Associate or Bachelor's degree in Computer Science, Software Engineering, or a related field or equivalent experience
• 8-11 years of experience developing applications on the Salesforce platform, demonstrating the ability to lead development projects and solve technical challenges
• Salesforce Platform Developer I and Platform Developer II certifications are required
• Previous experience providing technical guidance
• 8+ years of software development experience
• Salesforce Platform Developer I and Platform Developer II certifications are required
• Previous experience providing technical guidance
• Proficiency in customizing and configuring Salesforce Lightning components, Aura components, and Lightning Web Components
• Strong experience with Apex, Visualforce, SOQL, and JavaScript within the Salesforce ecosystem
• Proven expertise in designing and implementing integrations with other systems using APIs, REST, SOAP, etc
• Experience with Salesforce declarative features, including Process Builder, Flows, Workflow Rules, and Approval Processes

Responsibilities

• Design, develop, and customize solutions within the Salesforce platform to meet business requirements, utilizing Apex, Visualforce, Lightning Components, and other relevant technologies
• Collaborate with cross-functional teams, including business analysts, architects, and administrators, to understand requirements and translate them into effective technical solutions
• Customize and configure Salesforce to create workflows, automation, custom objects, fields, and page layouts to streamline business processes
• Integrate Salesforce with other systems and platforms, ensuring data consistency, smooth workflows, and a unified user experience
• Maintain and enhance existing Salesforce applications, troubleshoot issues, and provide timely support to users, ensuring system stability and performance
• Drive continuous improvement by staying current with Salesforce updates, industry trends, and emerging technologies to recommend innovative solutions
• Maintain quality, ensure responsiveness, and help optimize new and existing systems

Preferred Qualifications

• Familiarity with CI/CD practices for Salesforce deployments
• Strong problem-solving skills to analyze complex requirements and design effective technical solutions within the Salesforce ecosystem
• Effective communication and collaboration skills to interact with cross-functional teams, gather requirements, and convey technical concepts to non-technical stakeholders

Benefits

• Enjoy NICE-FLEX!
• At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week