Remote Sr. HR and Payroll Specialist

Summary

The job description is for a Payroll & Billing Coordinator at Tutor Me Education, reporting to the Director of Payroll & Billing. The role involves various tasks related to payroll, billing, sales operations, general support, human resources, and technology. The position requires a university graduate with 2-4 years of experience, English fluency (Spanish is a bonus), computer proficiency, and the ability to work beyond normal scheduled hours if necessary. The role is fully remote and offers PTO.

Requirements

• University graduate
• English fluency required – any knowledge of Spanish is a bonus
• Computer proficient & systems savvy – MS Office/Google Suite, Quickbooks, (capable of learning new software quickly if no prior experience)
• 2-4 years experience ideal
• Access to sufficient computer equipment & internet access at office and at home

Responsibilities

• Process request for Tutor Me Education clients and order setup
• Process and transact ‘normal’ payroll processing for non-specialized client requests
• Transact entries in 3rd party billing systems
• Ready supporting attachments for billing
• Daily, weekly, monthly, and periodic Avionte order and assignment housekeeping
• Monitor and address level 1 work orders
• Research client and customer and associate escalations
• Confirm and address direct deposit setups
• Sales administration support
• Assist and participate in data efforts for special projects
• Monitor and respond to emails
• Daily, weekly, monthly, and periodic Tutor Me Education employee housekeeping
• Research client and customer and associate escalations
• Verify and activate employee records
• Monitor and address level 1 work orders
• Conduct contractual internal audits and gaps analysis
• Monitor and address level 1 work orders in Technology
• Order, monitor, and schedule timekeeping clock setups
• Monitor secondary system and escalate abnormalities
• Monitor shared mailboxes and route applicable items to proper owner
• Complete technical reviews to ensure systems match intentions
• Daily, weekly, monthly, and periodic system housekeeping

Preferred Qualifications

May be required to work beyond normal scheduled hours when necessary and may be subjects to call-back during emergency conditions

Benefits

• Fully Remote!
• PTO