Staff Engineer

Summary

Join Nagarro, a rapidly growing Digital Product Engineering company, as an Adobe Real-Time CDP expert. You will design, implement, and maintain the company's Adobe Real-Time Customer Data Platform (RT-CDP), ensuring seamless data integration and optimal customer experience. This role requires 7+ years of hands-on experience with Adobe Real-Time CDP, a strong understanding of customer data management, and excellent problem-solving skills. You will collaborate with cross-functional teams, troubleshoot technical issues, and stay current with Adobe product updates. A Bachelor's degree in a related field is required, and Adobe Certified Expert in Real-Time CDP is a plus. The position offers the opportunity to mentor junior team members and contribute to a dynamic, non-hierarchical work culture.

Requirements

• 7+ years of hands-on experience with Adobe Real-Time CDP
• Strong understanding of customer data management, data modeling, and data governance principles
• Experience with data integration, APIs, and cloud-based architectures
• Proven track record of successfully implementing and maintaining large-scale Adobe projects
• Excellent problem-solving skills, with the ability to troubleshoot complex technical issues
• Strong communication and collaboration skills, with experience working with cross-functional teams
• Bachelor's degree in Computer Science, Information Technology, or a related field

Responsibilities

• Designing, Implementing, and Maintaining Adobe Real-Time Customer Data Platform (RT-CDP)
• Working closely with Marketing, Analytics, Business, RHQs and IT teams to ensure seamless data integration, technical enhancements, and customer experience orchestration
• Develop and execute complex data integration solutions between Adobe RT-CDP and other systems
• Create and manage schemas, segments, and data sources within Adobe RT-CDP
• Create and configure XDM (Experience Data Model) schemas, datasets, and identities to enable consistent data management across channels
• Ensure data quality, integrity, and compliance with organizational standards and regulatory requirements
• Utilize Query Service in CDP to create custom queries, aggregate data, and generate insights
• Configure new data sources, such as CRM, ERP, or social media platforms, to ingest into CDP
• Set up new destinations in CDP, such as Adobe Campaign Classic
• Design, implement, and maintain Adobe Real-Time CDP, including data ingestion, profiling, and segmentation and technical enhancements
• Develop and maintain data models, schemas to support customer data management and analysis
• Collaborate with stakeholders to gather requirements, design solutions, and implement new features and functionalities
• Troubleshoot issues, perform root cause analysis, and resolve technical problems in Adobe CDP
• Ensure data quality, integrity, and compliance with organizational standards and regulatory requirements (Data Governance)
• Stay up-to-date with Adobe product roadmaps, releases, and best practices, applying knowledge to continuously improve the Adobe stack
• Mentor junior team members, providing guidance and training on Adobe CDP
• Utilize Query Service in CDP to create custom queries, aggregate data, and generate insights
• Configure new data sources, such as CRM, ERP, or social media platforms, to ingest into CDP
• Set up new destinations in CDP, such as Adobe Campaign Classic

Preferred Qualifications

• Adobe Certified Expert in Real-Time CDP
• Migration from Adobe Campaign Classic from v7 to v8
• Implement IP warming strategies to ensure optimal email deliverability and reduce spam filters