Staff Engineer

Summary

Join Nagarro, a rapidly growing Digital Product Engineering company, as an Adobe Real-Time CDP expert. You will design, implement, and maintain Adobe Real-Time Customer Data Platform (RT-CDP) solutions, working closely with cross-functional teams. This role requires 6+ years of experience with Adobe RT-CDP and AJO, strong data management skills, and expertise in data integration and cloud-based architectures. You will develop and execute complex data integration solutions, ensure data quality and compliance, and collaborate with stakeholders. A Bachelor's degree in a related field is required. The ideal candidate will possess excellent problem-solving and communication skills.

Requirements

• Possess 6+ years of experience
• Have hands-on experience with Adobe Real-Time CDP and AJO
• Design, Implement, and Maintain Adobe Real-Time Customer Data Platform (RT-CDP)
• Have comprehensive knowledge of AJO implementation for multichannel journey activation
• Work closely with Marketing, Analytics, Business, RHQs and IT teams to ensure seamless data integration, technical enhancements, and customer experience orchestration
• Have a strong understanding of customer data management, data modeling, and data governance principles
• Have experience with data integration, APIs, and cloud-based architectures
• Have a proven track record of successfully implementing and maintaining large-scale Adobe projects
• Possess excellent problem-solving skills, with the ability to troubleshoot complex technical issues
• Have strong communication and collaboration skills, with experience working with cross-functional teams
• Have a Bachelor’s degree in computer science, Information Technology, or a related field

Responsibilities

• Develop and execute complex data integration solutions between Adobe RT-CDP, AJO and other systems
• Create and manage schemas, segments, and data sources within Adobe RT-CDP
• Create and configure XDM (Experience Data Model) schemas, datasets, and identities to enable consistent data management across channels
• Ensure data quality, integrity, and compliance with organizational standards and regulatory requirements
• Utilize Query Service in CDP to create custom queries, aggregate data, and generate insights
• Configure new data sources, such as CRM, ERP, or social media platforms, to ingest into CDP
• Set up new destinations in CDP, such as Adobe Journey Optimizer
• Design, implement, and maintain Adobe Real-Time CDP, including data ingestion, profiling, and segmentation and technical enhancements
• Develop and maintain data models, schemas to support customer data management and analysis
• Collaborate with stakeholders to gather requirements, design solutions, and implement new features and functionalities
• Troubleshoot issues, perform root cause analysis, and resolve technical problems in Adobe CDP
• Ensure data quality, integrity, and compliance with organizational standards and regulatory requirements (Data Governance)
• Stay up to date with Adobe product roadmaps, releases, and best practices, applying knowledge to continuously improve the Adobe stack
• Mentor junior team members, providing guidance and training on Adobe CDP, AJO, CJA
• Utilize Query Service in CDP to create custom queries, aggregate data, and generate insights
• Configure new data sources, such as CRM, ERP, or social media platforms, to ingest into CDP
• Set up new destinations in CDP, such as Adobe Campaign Classic

Preferred Qualifications

• Adobe Certified Expert in Real-Time CDP
• Experience with Migration from Adobe Campaign Classic from v7 to v8
• Experience implementing IP warming strategies to ensure optimal email deliverability and reduce spam filters