Staff Process Automation Engineer

Summary

Join HackerOne as a Staff Process Automation Engineer, Salesforce, and lead the scaling and operationalization of go-to-market systems across Sales, Marketing, Customer Success, and Support. You will bridge the gap between strategy and execution, owning Salesforce processes that power everything from lead flow to forecasting. This role involves designing, automating, and executing GTM processes in Salesforce, directing external development partners, and collaborating with RevOps. You will work closely with senior executives, contributing to strategic decision-making and roadmap definition. The position is primarily remote in Seattle, WA, with occasional in-person requirements. This role offers a unique opportunity to partner directly with the CEO and SVP of GTM Operations.

Requirements

• 5+ years of experience configuring Salesforce and building process automations in a high-growth, cross-functional environment
• Strong knowledge of GTM systems and processes, including lead management, opportunity lifecycle, forecasting, and renewals
• Proven ability to translate business requirements into scalable, maintainable Salesforce solutions
• Proficiency in Salesforce Flow and Apex, with familiarity in full-stack development practices, GitLab, and Gearset to support automation and system integrations
• Proven experience collaborating with senior executives, with the ability to communicate technical concepts clearly and contribute to strategic decision-making
• Strong understanding of Salesforce architecture and system integrations; Salesforce Administrator Certification required
• Experience building GTM reporting and dashboards in Salesforce
• Familiarity with integrations across tools like Workday and marketing automation platforms

Responsibilities

• Lead the design and implementation of Salesforce-based business processes across lead flow, opportunity management, forecasting, renewals, and customer handoffs
• Own Salesforce Flow automation and configuration across GTM systems, ensuring alignment with business strategy and day-to-day operational needs
• Translate RevOps and GTM priorities into scalable, maintainable system solutions that drive speed, accuracy, and visibility
• Lead the GTM systems roadmap with the Senior Salesforce Application Engineer, aligning on priorities, sequencing, and dependencies
• Work directly with the CEO and SVP of GTM Operations to shape the roadmap
• Oversee delivery from external Salesforce development partners, ensuring alignment, velocity, and high-quality execution against business needs
• Serve as a core systems partner to RevOps, embedded in pipeline reviews, forecasting, and revenue planning
• Apply and uphold standards for automation, change management, and documentation within the GTM systems scope
• Continuously identify opportunities to improve process efficiency and system usability through configuration, automation, or design changes

Preferred Qualifications

• Salesforce Advanced Administrator, Platform App Builder, or Business Analyst certification
• Background in RevOps, SalesOps, or GTM systems strategy with direct exposure to quote-to-cash or CPQ workflows

Benefits

• Health (medical, vision, dental), life, and disability insurance
• Equity stock options
• Retirement plans
• Paid public holidays and unlimited PTO
• Paid maternity and parental leave
• Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act)
• Employee Assistance Program
• Flexible Work Stipend