Staff Product Designer

Summary

Join Gusto as a Staff Product Designer on the Benefits team, where you'll play a crucial role in shaping how small businesses choose and adopt health insurance. You'll collaborate with product managers, engineers, and data specialists to identify new opportunities and develop solutions that help customers find the right benefits for their teams. This role involves contributing to the entire product development process, from initial research and concept creation to refining the user interface and launching new features.

Requirements

• 8+ years' Product Design experience
• A builder who loves being hands on crafting high quality, high impact solutions and getting them in front of customers
• Experience designing end-to-end customer journeys from software to service
• Experience working in complex domains and creating guided experiences that are simple for customers to navigate
• Strong opinions loosely held and a willingness to engage in constructive debates about scope and tradeoffs to build alignment and unblock work
• Strong strategic partnership with the ability to help identify opportunities, refine problems and solutions, and help the team deliver great customer experiences
• Strong UX craft — you can break down complex experiences and design with consideration for all touchpoints
• Passion for Gusto’s mission and the impact we can have on the world

Responsibilities

• Work with your cross-functional partners to define a long-term UX vision for your product area and how it fits into Gusto’s broader vision
• Influence the definition of product strategy, roadmap, team OKRs, and project direction
• Build our collective understanding of customers’ benefits needs through research and data
• Design and ship both net-new and iterative projects that deliver consistent value to our customers
• Contribute to Gusto’s product design leadership community by sharing your skills and experience
• Champion our design system and platform standards, and help evolve them through your product work

Benefits

• Competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto)
• Our cash compensation range for this role is $139,000/yr to $199,000/yr in Denver & most remote locations, and $179,000/yr to $221,000/yr in Seattle, San Francisco & New York
• Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above
• Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role)
• The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale
• When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required