Staff Product Manager

Summary

Join Contentsquare as a Staff Product Manager and own the product experience for a key strategic initiative. You will build a strategy for future advanced product analysis capabilities and execute the development of an innovative analytics offering. Responsibilities include innovating customer outcomes, understanding user needs through data analysis and customer research, prioritizing development, and collaborating with design and marketing teams. The role requires over 10 years of product management experience in B2B SaaS, a data-informed approach, and excellent stakeholder management skills. Contentsquare offers competitive benefits, including flexible work arrangements, generous paid time off, parental leave, wellbeing allowances, stock options, and employee resource groups.

Requirements

• Over 10 years of experience as a Product Manager driving strategic initiatives
• Proven experience in developing B2B SaaS products for enterprise customers, driving business impact with a proven track record for customer facing delivery
• A data-informed approach to product management, relying on data for your decision-making and for quantifying the potential and actual impact of initiatives
• Balance short term customer value delivery with long term strategic impact
• An ability to approach topics with systems thinking, simplifying potentially complex collaborative product workflows in order to deliver concrete customer outcomes
• Experience in leveraging Product Analytics solutions (eg Heap, Amplitude, Pendo) and Digital Experience Analytics solutions (Session Replay, Heatmaps)
• Excellent stakeholder management skills, enabling effective collaboration and communication across teams
• A drive to understand the customer through continuous customer discovery and user research, at all stages of the development lifecycle
• A keen eye for usability and aesthetics, ensuring that product experiences are user-friendly, simple, and visually appealing

Responsibilities

• Own the product's experience for a key strategic initiative
• Build a strategy for the future of advanced product analysis capabilities within Contentsquare
• Execute the product development of an innovative and integrated analytics offering
• Develop brand-new customer outcomes for our Product Analytics and Digital Experience Analytics product lines
• Deliver functionality the market has never seen, driving cross-sell opportunities and new business
• Embrace data and deeply understand our users through leveraging Heap Product Analytics
• Drive continuous product discovery and research with customers, partnering with Design to iteratively improve mockups based on feedback
• Leverage experimentation, breaking down projects into achievable milestones to effectively iterate to the best solution
• Collaborate with Design to ensure you're building easy-to-use, self-service, and delightful experiences for our customers
• Weigh up development tradeoffs, focusing on delivering product outcomes that drive key metrics of adoption, retention, and engagement
• Distil development strategy into actionable roadmap plans, and effectively communicate them to the wider Engineering, Product and Design group
• Drive open communication channels with wider field facing teams
• Run go-to-market motions for new product offerings, collaborating with product marketing to create compelling external promotion as well as internal enablement material

Benefits

• Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
• Work flexibility: hybrid and remote work policies
• Generous paid time-off policy (every location is different)
• Immediate eligibility for birthing and non-birthing parental leave
• Wellbeing and Home Office allowances
• A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
• Every full-time employee receives stock options, allowing them to share in the company’s success
• We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
• And more benefits tailored to each country