Staff Product Manager, Developer Experience

Summary

Join LaunchDarkly as a Staff Product Manager to drive business outcomes for core products. You will make feature flags essential to the modern tech stack by delivering a world-class developer experience. Partner with engineering and design to define how modern teams manage feature delivery and shape the long-term strategy for software control. Lead strategic planning, market and customer research, and collaborate across teams to accelerate adoption and deepen platform usage. The ideal candidate will have a strong grasp of modern engineering team workflows and be customer-centric, passionate about software quality, and collaborative. This role requires experience building developer tools or infrastructure products, expertise in modern development, and a proven track record of driving business outcomes. Remote US work is possible for the right candidate.

Requirements

• Have a strong grasp of how modern engineering teams build, test, deploy, and operate software—and you stay curious about emerging tools, trends, and technologies that shape developer workflows
• Be driven to deeply understand customer challenges and needs, and craft solutions that both achieve business outcomes and provide real differentiating value
• Love great software, and can’t stand bad software. Have a strong focus on craft, quality, performance, and trust
• Excel at partnering flexibly with diverse teams – refining problems, prioritizing, and shaping solutions with cross-functional partners
• Communicate complex ideas with clarity and empathy—whether in product briefs, customer narratives, or executive updates—to align teams and inspire action
• Be motivated to achieve success and have a strong sense of ownership to deliver great outcomes across a broad range of responsibilities. If you see something that needs to be done, you make sure it happens
• Have a proven track record tying technical solutions to business objectives, and can align projects to meet customer and company goals
• 5+ years building developer tools or infrastructure products. Experience translating complex technical requirements into product roadmaps and leading technical solution design discussions with engineering teams
• Direct experience with CI/CD, feature flagging, microservices, or cloud-native architectures. Track record of identifying and capitalizing on emerging developer workflow trends (e.g., GitOps, platform engineering, observability)
• History of successfully ramping on new technical domains within 30-60 days. Examples of becoming the go-to expert for complex customer use cases or niche product areas
• Led 5+ cross-functional initiatives involving engineering, sales, and customer success that delivered measurable outcomes on time. Experience managing projects with 6+ month timelines and multiple stakeholders
• 4+ years as a product manager at a B2B SaaS company, preferably developer tools or infrastructure
• Quantifiable examples of product decisions that drove ARR growth, reduced churn, or improved key usage metrics. Experience setting and achieving OKRs tied to business outcomes (e.g., "increased feature adoption by 40%" or "reduced time-to-value by 2 weeks")

Responsibilities

• Lead in-depth discovery efforts with customers, market analysis, and competitive research to identify strategic product opportunities. Translate insights into actionable long-term product vision and roadmap
• Own the end-to-end product lifecycle, including definition, planning, prioritization, and execution. Collaborate with engineering and design counterparts to scope and deliver high-impact initiatives that align with organizational objectives
• Define and lead the execution of complex product initiatives, balancing risk, technical feasibility, and business value. Ensure alignment across stakeholders and deliverables meet high-quality standards and timelines
• Partner with go-to-market teams, including sales, marketing, and customer success, to launch and promote new features. Provide clear product positioning, enablement, and support
• Act as a senior liaison for key customers and internal stakeholders. Gather strategic feedback, align product direction with client needs, and provide expert guidance on solution adoption and use

Benefits

Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary