Staff Project Manager

Summary

Join Polly as a Staff Project Manager and lead the delivery of complex SaaS implementations for enterprise-scale clients. Partner with various teams to ensure successful project completion and customer satisfaction. Serve as the primary customer contact during implementation, providing guidance and support. Develop and improve project management methodologies, and identify and mitigate project risks. Mentor junior project managers and foster a culture of continuous improvement. Polly offers a hybrid work environment, competitive compensation, and comprehensive benefits.

Requirements

• 7+ years of program / project management experience in the SaaS industry, with a proven track record of leading complex, enterprise-level implementations
• Strong understanding of SaaS architectures and implementation methodologies; proficiency in project management tools such as Jira, Asana, MS Project or equivalent
• Exceptional verbal and written communication skills, with the ability to inform and influence stakeholders at all levels
• Strong problem-solving skills and the ability to make data-driven decisions

Responsibilities

• Oversee multiple, concurrent enterprise SaaS implementation projects, ensuring alignment with customer goals and Polly’s strategic vision
• Partner with Sales, Product, Engineering, and Customer Success teams to drive project success and foster a culture of continuous improvement
• Act as the primary point of contact for customers during the implementation phase, providing consultative guidance and ensuring a seamless onboarding experience
• Develop and refine project management methodologies, tools, and best practices to enhance efficiency and scalability
• Identify potential project risks and implement mitigation strategies to ensure timely and successful delivery
• Provide guidance and mentorship to junior project managers, fostering professional growth and knowledge sharing within the team

Preferred Qualifications

• Experience in the mortgage or financial services industry is highly desirable
• Certifications: PMP or demonstrated success delivering complex, transformational technical programs in financial services

Benefits

• Competitive Compensation : Polly offers competitive salaries designed to reward your expertise and direct impact/contributions
• Comprehensive Health Coverage : Enjoy 100% company paid medical, vision, dental, disability, and life insurance, granting peace of mind
• Flexible Vacation, Done Right : Take time off to recharge when you need it with Polly’s flexible, non-accrued vacation policy, because we trust you to balance work and life
• Hybrid Environment : Polly employees work on site three days a week (Tues./Wed./Thurs.) at our Innovation Hubs, located in Dallas-Fort Worth and San Francisco