Staff Site Reliability Engineer

Summary

Join SentinelOne's Site Reliability Engineering team as a Staff Site Reliability Engineer to lead incident management, improve observability strategy, and mentor engineers in reliability practices.

Requirements

• 8+ years experience in Site Reliability Engineering, DevOps, or a related field in cloud native environments
• Strong expertise in incident management processes and the ability to lead complex troubleshooting efforts under pressure
• Experience with Kubernetes and container orchestration
• Experience with industry standard observability stacks (Prometheus, Grafana, ELK, OpenTelemetry, etc)
• Proficiency in Python and Bash scripting to improve operational workflows and incident response
• Familiarity with modern CI/CD pipelines and DevOps practices
• Excellent communication skills with demonstrated ability to lead and mentor engineers in reliability practices

Responsibilities

• Lead and execute incident management for production issues, ensuring rapid recover and root cause analysis
• Improve and optimize the observability strategy
• Collaborate with application engineering teams to design and implement monitoring solutions that enhance our alerting capabilities and reduce noise
• Develop and refine SLOs, SLIs, and SLAs that align with business objectives and customer expectations
• Conduct post-incident review, documenting findings and driving follow-up actions to prevent recurrence
• Mentor and support other engineers in incident response, troubleshooting techniques, and reliability best practices

Benefits

• Medical, Vision, Dental, 401(k), Commuter, Health and Dependent FSA
• Unlimited PTO
• Industry-leading gender-neutral parental leave
• Paid company holidays
• Paid sick time
• Employee stock purchase program
• Disability and life insurance
• Employee assistance program
• Gym membership reimbursement
• Cell phone reimbursement