Staff Software Engineer

Summary

Join Ada's Performance team as a Staff Engineer and focus on enhancing the core Reasoning Engine, a crucial component of our AI customer experience platform. Collaborate with stakeholders to execute Ada's roadmap, ensuring the engine's performance, scalability, and reliability. Architect the engine's ability to deliver top-tier automated experiences, empowering developers and partners. Design, implement, and optimize features for large-scale reasoning tasks, meeting the demands of modern generative AI. This role requires significant backend/full-stack development experience and expertise in scaling distributed systems. Ada offers a competitive salary, generous stock options, unlimited vacation, and a comprehensive benefits package.

Requirements

• 7+ years of backend/full-stack development experience through the entire software lifecycle
• Proven expertise in building and scaling large-scale distributed systems
• Practical experience deploying generative AI models and systems in production
• Strong understanding of cloud-based distributed system architectures and related technologies
• Experience designing, building, and maintaining APIs for external developers
• A passion for efficiency, with excellent problem-solving, communication, and collaboration skills
• Demonstrated success mentoring and providing technical leadership to engineering teams

Responsibilities

• Deliver on Ada’s product roadmap by driving long-term technical planning and exploration for the Reasoning Engine
• Drive discussion on scaling and reliability challenges, implementing cutting-edge solutions to enhance the Reasoning Engine’s performance
• Identify opportunities for innovation, recommending and implementing improvements to current development practices
• Mentor and coach the team on technical and process best practices to foster a culture of collaboration and continuous improvement

Benefits

• Competitive salary and generous stock option plan
• Unlimited vacation
• Wellness account
• Extended health coverage
• Dental/optical/travel insurance
• Life insurance
• Employee and family assistance plan
• Flexible work schedule
• Remote-first, In-person friendly work environment with WFH budget
• Paid parental leave for Canadian and U.S. residents
• Development opportunities