Staff Software Engineer

Summary

Join PandaDoc as a Staff Backend Engineer and become a leading senior individual contributor on our Integrations Platform. You will drive technical vision, architecture, and engineering excellence, solving complex distributed systems challenges. Your impact will shape the platform's future and contribute to PandaDoc's growth. Initially, you will assess the Integrations Platform Architecture and establish its evolution roadmap, evaluating existing systems and proposing improvements. You will define and champion the long-term technical strategy, engineer technical solutions, and resolve critical technical challenges. You will also establish engineering standards, mentor engineers, and drive technical aspects of cross-team initiatives. Finally, you will contribute high-quality code to critical backend systems.

Requirements

• Experience: 8-10+ years of progressive backend software development experience, with a significant focus on designing, building, and operating large-scale distributed systems
• Expert proficiency in Python and strong computer science fundamentals
• Deep expertise in Cloud Technologies (preferable AWS)
• Strong understanding of database principles (relational and noSQL) and messaging patterns and tools (Kafka, RabbitMQ, NATS, gRPC)
• Proven track record in performance optimization, scalability, and reliability engineering for high-availability systems
• Comprehensive knowledge of application software architecture and system design
• Exceptional written and verbal communication skills, with proven ability to articulate complex technical concepts and influence diverse stakeholders
• Strong analytical and complex problem-solving abilities, capable of breaking down ambiguous problems and guiding multi-team solutions
• Demonstrated self-direction, proactivity, and ability to thrive autonomously in a fast-paced, iterative environment
• Proven experience mentoring, guiding, and educating other engineers

Responsibilities

• Define and champion the long-term technical strategy for the Integrations Platform, leading architectural design for complex, large-scale distributed systems with a focus on scalability, reliability, and security
• Engineer technical solutions that realize product strategy and synchronize technical vision with product objectives
• Proactively identify, analyze, and drive resolution of critical technical challenges and technical debt within the Integrations Platform
• Establish and enforce backend engineering standards, best practices, and quality benchmarks through code and architecture reviews
• Drive continuous improvement in development processes, tooling, and observability across the Integrations domain, leveraging all relevant engineering tools
• Provide expert technical guidance and mentorship to engineers across multiple teams, fostering their growth, problem-solving, and autonomy
• Drive technical aspects of cross-team initiatives from design to production, influencing decisions and building consensus without direct managerial authority
• Contribute high-quality, well-tested code to critical backend systems, taking end-to-end technical ownership of features and improvements

Preferred Qualifications

• Hands-on experience with iPaaS tools (Workato, Integration App, etc)
• Previous experience in a SaaS company with a large portfolio of integrations
• Hands-on experience with Java or Golang

Benefits

• An honest, open culture that emphasizes feedback and promotes professional and personal development
• An opportunity to work from anywhere — our team is distributed worldwide
• 6 self-care days
• A competitive salary
• Medical insurance