Staff Software Engineer

Summary

Join ServiceNow, a global leader in AI-enhanced technology, and build high-quality, scalable, and reusable code. Collaborate with product owners, design user-friendly software, and contribute to new product development. Mentor colleagues and promote knowledge sharing. Leverage your expertise in ML and full-stack development to guide technical direction and architecture. Design scalable and efficient ML systems, solve complex technical challenges, and explore new trends in ML and AI. Lead technical projects, communicate effectively with stakeholders, and mentor junior team members.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
• Technical: 9+ years of Strong expertise in ML and full-stack development is essential to guide the technical direction and architecture. Skills required Python, Javascript, SQL
• System Design and Architecture : Ability to design scalable, robust, and efficient ML systems that integrate with the full tech stack. This includes selecting the right technologies, designing infrastructure, and ensuring reliability and scalability
• Problem-Solving : Strong analytical thinking and problem-solving skills to address complex technical challenges across both the ML and software engineering aspects
• Innovative Thinking : Continuously exploring new trends in ML, AI, and full-stack engineering to drive innovation and keep the team ahead of the curve
• Proven experience in leading technical projects and collaborating with cross-functional teams
• Ability to articulate complex technical concepts to both technical and non-technical stakeholders, drive clarity in ambiguous situations
• Mentorship experience, guiding junior team members in technical development and best practices

Responsibilities

• Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)
• Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users
• Design software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs
• Contribute to the design and implementation of new products and features while also enhancing the existing product suite
• Be a mentor for colleagues and help promote knowledge-sharing