Staff Software Engineer

Summary

Join ServiceNow as a Software Engineer and build high-quality, scalable, and reusable code. Collaborate with product owners to understand requirements and own the code lifecycle, from design and implementation to testing and delivery. Design user-friendly software that allows for customization. Contribute to new product development and enhance existing features. Mentor colleagues and promote knowledge sharing. Leverage AI integration in work processes and problem-solving. This role requires experience with Java, Go, or similar languages, a passion for JavaScript, and expertise in data structures, algorithms, and design patterns.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry
• 6+ years of experience with Java, Go or similar programming languages
• Passion for JavaScript and the Web as a platform, reusability, and componentization
• Experience with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations
• Strong analytical and system design skills
• Ability to manage projects with material technical risk at a team level

Responsibilities

• Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)
• Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users
• Design software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs
• Contribute to the design and implementation of new products and features while also enhancing the existing product suite
• Be a mentor for colleagues and help promote knowledge-sharing

Preferred Qualifications

• Prior experience building distributed, scalable data streaming applications is an added advantage
• Experience with technologies such as ElasticSearch, Apache Kafka, Apache Flink or other stream/log processing systems is preferred
• Experience building services running in Kubernetes is an added advantage

Benefits

• Health plans, including flexible spending accounts
• A 401(k) Plan with company match
• ESPP
• Matching donations
• A flexible time away plan
• Family leave programs