Staff Software Engineer, Backend, Sales Execution

Summary

Join HubSpot's AI Voice Agent team as a Staff Engineer and lead the scaling of an AI voice platform supporting thousands of reps and millions of conversations. You will work at the intersection of infrastructure, AI, and real-time communications, integrating voice-enabled AI agents into persona-based workflows. This role requires a strong track record of delivering high-value projects, expertise in real-time communication systems, and experience with Generative AI applications. You will lead cross-functional efforts, mentor engineers, and provide strategic direction for major projects. HubSpot offers a competitive compensation package including base salary, on-target commission, annual bonus, and potential equity, along with comprehensive benefits. The role offers the flexibility of remote work with in-person onboarding and occasional events.

Requirements

• Have a long track record of experience delivering high-value, high-impact, cross-team projects
• Staff Engineers are one of the most senior individual contributors at HubSpot; they are leaders that continually strive to raise the bar for the engineering organization as a whole, and are expected to help drive the product vision forward via strong collaboration skills and hands-on coding
• Have a thirst for technical challenges implemented within secure, compliant systems
• We leverage technologies such as Java, WebSockets, HBase, Vitess, Kafka, GraphQL and Dropwizard
• Experience designing and scaling real-time communication systems using WebSockets, programmable voice platforms (e.g., Twilio, WebRTC), and low-latency media pipelines
• Experience with Generative AI applications (such as LLMs, Agents, Image Generation, Langchain, etc.) and experience working as part of a platform team; bonus points for experience developing AI Agents and/or Generative AI infrastructure
• Comfortable leading cross-functional efforts to integrate AI voice agents with customer agents and enhance persona-based workflows—such as support, sales, and success
• Wish to stay hands-on in all technical aspects while leading by example through collaborations with cross-functional and internal stakeholders
• Have a history of developing solutions to problems that have had an outsized impact on a large organization’s business goals
• Demonstrate pragmatic decision-making and problem-solving abilities
• Exhibit an enthusiasm for building reliable, scalable systems
• Can guide teams beyond the status quo; we need engineers who lead us beyond what we have, and towards what we can build, while building a shared notion of how to get there
• Embodies our engineering team values

Responsibilities

• Provide strategic direction for major projects
• Regularly mentor and teach engineers in their areas of expertise

Benefits

• Annual Cash Compensation Range$227,400 — $363,800 USD
• In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs)
• Some roles may also be eligible for overtime pay
• At HubSpot, we value both flexibility and connection
• Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers