Staff Software Engineer, Full Stack

Summary

Join Affirm's Agent Enablement team as a senior engineering leader, setting the technical strategy and guiding a team of engineers in building and maintaining tools for 2000+ customer service agents. Collaborate with product, design, and analytics teams to ensure technical sustainability. Take ownership of team operations, including monitoring, alerting, and on-call support. Foster a culture of quality and ownership through code reviews and mentorship. Help develop talent by providing feedback and guidance. This role requires 8+ years of software engineering experience and proficiency in backend and frontend technologies.

Requirements

• You have a total of 8+ years of experience as a software engineer
• You are proficient in designing, developing and launching backend systems at scale technologies like Python, Kotlin, AWS, MySQL, and Kubernetes
• You are proficient in developing web apps using declarative UI frameworks like React or Vue
• You are proficient in developing web apps using declarative UI frameworks like React or Vue
• You are a productivity multiplier for your teammates, supporting them in both their day to day tasks and in their long term technical growth
• You have experience delivering major features, system components or deprecating existing functionality in a system through the definition of a technical and execution plan. You write high quality code that is easily understood and used by others
• You thrive in ambiguity, and are comfortable moving from low level language idioms all the way to the architecture of large systems to understand how they work
• Your growth and impact trajectory demonstrates that you have mastered gathering and iterating on feedback from your engineering and cross-functional peers
• You have strong verbal and written communication skills that support effective collaboration with our global engineering team
• This position requires either equivalent practical experience or a Bachelor’s degree in a related field

Responsibilities

• You will be responsible for setting technical strategy for your team on a year-long time scale, and help your team tie it together with critical, business-impacting projects
• You will collaborate across teams in the product development lifecycle by collaborating with product management, design & analytics to ensure technical sustainability, risks and trade-offs are well understood and managed
• You will act as a force-multiplier for your team through your definition and advocacy of technical solutions and operational processes
• You take ownership of your team’s operations and availability by ensuring you have the right monitoring, triage rotations, playbooks, polcities, testing and alerting in place to support “keep the lights on” & on-call efforts
• You will foster a culture of quality and ownership on your team by setting code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks
• You will help develop talent on your team by providing feedback and guidance, and leading by example

Benefits

• Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
• Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
• Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
• ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount