Staff Software Engineer, Order Quality

Summary

Join us in solving some of the most exciting challenges in e-commerce and help shape the future of online grocery shopping! As a Staff Software Engineer on the Order Quality team at Instacart, you'll be at the forefront of enhancing customer satisfaction in online grocery shopping. Your work will directly impact millions of customers by ensuring accurate item availability, optimizing replacements, and providing real-time order updates.

Requirements

• Bachelor's and/or Master's degree in Computer Science (CS) or a related field, or equivalent practical experience
• 10+ years of experience in building and managing scalable platform solutions
• Proven track record in leading the design, implementation, and deployment of high-scale, cross-functional systems
• Excellent technical communication skills with a capacity to work effectively with engineering teams and cross-functional units
• In-depth knowledge of systems architecture and service-oriented solutions
• Strong analytical and problem-solving skills with the ability to translate business requirements into technical solutions
• Demonstrated leadership in project management and engineer mentorship

Responsibilities

• Lead the design, implementation, and deployment of high-scale, cross-functional systems that enhance customer satisfaction in online grocery shopping
• Collaborate closely with machine learning teams to develop and implement scalable software solutions that leverage data-driven insights
• Provide technical leadership and mentorship to junior engineers, fostering a culture of innovation and continuous improvement
• Advocate for and implement new technologies that can improve system resilience and efficiency
• Work cross-functionally to translate business requirements into robust technical solutions
• Contribute to maintaining Instacart's position as a leader in retail technology through innovative problem-solving and technical excellence

Preferred Qualifications

• Experience working with machine learning teams to support and implement data-driven applications
• Proficiency in Ruby and/or Golang
• Familiarity with large-scale e-commerce systems and real-time data processing

Benefits

• Highly market-competitive compensation
• Remote work option
• Base pay range: $221,000 — $245,000 CAD (for Canadian based candidates)
• New hire equity grant
• Annual refresh grants