Staff Software Engineer - Patient Experience

Summary

Join Rula's Patient Experience Team as a Staff Software Engineer and lead the design and development of high-impact, full-stack systems for our patient portal. You will play a key role in defining the team's technical direction, collaborating with product and engineering partners to ensure system reliability, security, and scalability. As a Staff Engineer, you will mentor engineers, influence the technical roadmap, and contribute to Rula's engineering culture. Your work will directly impact how people access and experience mental healthcare. We are looking for a candidate with 8+ years of software engineering experience, full-stack expertise with a frontend focus (React, state management, performance optimization), and strong backend experience (TypeScript and Node.js). The ideal candidate will have experience with microservices, event-based architectures, and leading complex technical projects.

Requirements

• 8+ years of experience as a software engineer, building and maintaining scalable, production-ready systems
• Full-stack expertise with a frontend focus , including deep experience with React , state management, and performance optimization; strong backend experience with TypeScript and Node.js
• Experience with microservices and/or event-based architectures
• Proven ability to lead complex technical projects across teams , owning the full development lifecycle
• Excellent collaboration and communication skills , with a demonstrated ability to align technical efforts to business goals
• Experience mentoring engineers, reviewing system architectures, and defining scalable design patterns

Responsibilities

• Lead the design and development of high-impact, full-stack systems
• Play a key role in defining the team’s technical direction
• Collaborate closely with product and engineering partners to guide architectural decisions and ensure our systems are reliable, secure, and scalable
• Mentor engineers
• Influence the technical roadmap
• Help shape Rula’s broader engineering culture

Preferred Qualifications

• Computer Science degree or equivalent practical experience
• Familiarity with modern infrastructure and frameworks such as Kafka and AWS
• Comfortable participating in on-call rotations and resolving complex production issues
• Experience building systems in high-reliability or accuracy-critical domains , such as healthcare or finance
• Background working in early-stage or high-growth startup environments

Benefits

• 100% remote work environment (US-based only): Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments
• Attractive pay and benefits : Full transparency of pay ranges regardless of where you live in the United States
• Comprehensive health benefits : Medical, dental, vision, life, disability, and FSA/HSA
• 401(k) plan access : Start saving for your future
• Generous time-off policies : Including 2 company-wide shutdown weeks each year for self-care (for most employees)
• Paid parental leave : Available for all parents, including birthing, non-birthing, adopting, and fostering
• Employee Assistance Program (EAP) : Support for your mental and physical health
• New hire home office stipend : Set up your workspace for success
• Quarterly department stipend : Fund team-building activities or in-person gatherings
• Wellness events and lunch & learns : Explore a variety of engaging topics
• Community and employee resource groups : Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all