Staff UX Writer

Summary

Join Airbnb's UX Writing team, a core design discipline, and collaborate with Experience Design, Experience Research, and Design Program Management. As a UX Writer, you will create industry-leading experiences for guests and hosts, impacting the company's success. You will conceptualize new products, shape content and product strategy, and codify messaging, aiming to grow, support, and retain the Host community. This role offers opportunities to lead content across multiple projects, develop strategic ideas, present work to stakeholders, and drive consensus on content recommendations. The position requires collaboration with cross-functional partners and participation in writing team critiques. This is a remote-eligible US-based position.

Requirements

• 10+ years of experience in UX writing, content design, or content strategy
• Proven ability to lead content/copy work from concept to detailed design
• Experience working with and presenting to executive teams
• Experience writing content principles, messaging frameworks, and style guides
• Proven ability to collaborate with cross-functional teams in all stages design & build
• Solid understanding of user experience design principles and interaction patterns
• Comfortable working independently in a fast-paced environment
• Proven ability to move work forward in an ambiguous work environment
• Comfortable working alongside other design disciplines in Figma, our primary collaboration tool
• Passion for Airbnb’s mission, commitment to diversity, and global mindset

Responsibilities

• Write clear and concise copy across multiple product touchpoints
• Lead content work across multiple projects within a single initiative
• Develop inspiring, strategic ideas based on product requirements, data, and/or research
• Consider what language and design patterns best serve the UX
• Present content and design work to Design Directors, executives, or other stakeholders on your projects
• Drive consensus with stakeholders and/or partners on content recommendations
• Manage copy deadlines and deliver detailed copy across multiple projects
• Connect with our critical cross-functional partners—accessibility, anti-discrimination, legal, localization—to ensure we have the proper input on our work
• Join writing team crits to present work and help sharpen the work of your teammates

Benefits

• Bonus
• Equity
• Benefits
• Employee Travel Credits