Strategic Account Manager

Summary

Join The Penny Hoarder as a Strategic Account Manager and become a key player in cultivating and growing advertising partnerships. You will manage key accounts, optimize performance campaigns, and contribute to the company's revenue growth. This role involves building strong client relationships, developing and executing effective campaign strategies, and utilizing data-driven insights to maximize ROI. You will collaborate with cross-functional teams to ensure successful campaign delivery and client satisfaction. The ideal candidate possesses 5+ years of experience in account management or performance marketing within the digital advertising industry, along with a bachelor's degree or equivalent experience. The Penny Hoarder offers a comprehensive benefits package, including competitive healthcare, 401(k) matching, flexible time off, parental leave, and remote work options.

Requirements

• 5+ years in account management, client success, or performance marketing, preferably in the digital advertising or media industry
• Bachelor’s degree in marketing, communications or business, or equivalent professional experience
• Proven ability to analyze campaign performance, identify trends, and apply insights to optimize results
• Strong cross-functional collaboration skills, with the ability to work closely with internal teams and clients to align on goals and drive results
• Familiarity with CRM platforms (preferably HubSpot) and campaign tracking tools (e.g., HasOffers/Tune, Google Analytics)
• Strong organizational skills and the ability to manage multiple campaigns, deadlines, and priorities simultaneously

Responsibilities

• Build and nurture long-term, value-driven relationships with clients, understanding their business goals and KPIs to ensure we deliver exceptional campaign outcomes
• Drive the creation, execution, and optimization of digital performance campaigns that meet client objectives while ensuring timely and on-budget delivery
• Continuously assess campaign performance, identify optimization opportunities, and implement strategies to exceed revenue targets and maximize ROI for both clients and The Penny Hoarder
• Conduct in-depth analysis of key performance metrics (KPIs) such as conversion rates, click thru rates, and lifetime value to proactively improve campaign outcomes
• Work closely with internal teams (product, media buying, editorial, etc.) to align on client goals and execute integrated strategies that drive business results
• Lead client onboarding, ensuring successful setup of affiliate tracking, and provide ongoing support to troubleshoot issues and ensure smooth campaign execution
• Excellent verbal and written communication skills, with the ability to communicate complex ideas clearly and persuasively

Preferred Qualifications

• Experience with affiliate marketing or performance-based advertising
• Familiarity with media buying and digital marketing strategies

Benefits

• We offer low-cost, competitive health coverage (domestic partners included!) with employer-paid counseling services
• Enjoy 401(k) matching after just two months of employment, with employer matching starting at ~3%
• Access an employer-paid spending account for physical, financial, and emotional wellbeing expenses
• We offer competitive time-off balances that accrue weekly, just like your paycheck. (Yes, we’re paid weekly too!)
• We provide 2 weeks of paid parental leave during the first year and up to 6 weeks after one year of employment
• Celebrate cultural diversity with additional flex holidays in addition to our company paid holidays
• Embrace the flexibility of working from home
• With onsite restaurants, a 7,000 sqft gym, pickleball & basketball courts, spin class/pilates room, bikes, massages, and so much more
• Ensure peace of mind with coverage that extends beyond the workplace with employer paid life insurance (including coverage for dependents and spouses)
• Join us in fostering connections, celebrating diversity, and providing a supportive community for all