Strategic Account Manager

Summary

Join Remote as a Strategic Account Manager and make a difference in the global employment landscape. You will be responsible for managing a portfolio of key accounts, driving revenue growth, and ensuring client success. This role requires experience in strategic account management, managing complex global accounts, and executive-level communication. You will need strong commercial acumen, problem-solving skills, and the ability to build long-term partnerships. The position offers a competitive salary, flexible work arrangements, and various benefits. Remote is a fully remote company, so you can work from anywhere.

Requirements

• Strategic Account Management or Enterprise Relationship Management experience
• Proven success managing high-value, complex global accounts
• Experience with multi-stakeholder engagement and executive-level communication
• Ability to identify and drive upsell and expansion opportunities
• Strong commercial acumen and strategic problem-solving mindset
• Skilled in building long-term partnerships and delivering consultative value
• Comfortable owning pipeline, forecasting accurately, and meeting revenue targets
• Experience working cross-functionally in a pod-selling model
• Confident presenting insights and QBRs to C-level stakeholders
• High self-motivation, ownership, and ability to thrive in a fully remote setup

Responsibilities

• Act as the executive owner of a portfolio of Remote’s most strategic global accounts, with full accountability for revenue growth, retention, and client success
• Develop and execute long-term, transformative account strategies that align client objectives with Remote’s global capabilities
• Lead multi-threaded relationships across client organizations, building influence with C-level stakeholders and functional leaders
• Serve as a senior strategic advisor on global HR trends, workforce planning, compliance, and market expansion
• Drive complex upsell and expansion motions, identifying and delivering high-impact solutions across products and regions
• Orchestrate cross-functional collaboration with Sales, Success, Product, Legal, and Operations to solve client challenges and unlock growth
• Deliver executive-level QBRs, strategy reviews, and thought leadership that elevate Remote’s position as a trusted long-term partner
• Bring market intelligence and client insights back into the business to shape go-to-market strategy and product roadmap
• Build internal influence by mentoring peers, contributing to strategic initiatives, and raising the bar on account excellence
• Take a data-driven, proactive approach to pipeline management, forecasting, and opportunity development to consistently exceed targets

Benefits

• Work from anywhere
• Flexible paid time off
• Flexible working hours (we are async )
• 16 weeks paid parental leave
• Mental health support services
• Stock options
• Learning budget
• Home office budget & IT equipment
• Budget for local in-person social events or co-working spaces