Strategic Partnerships Operations Administrator

Summary

Join GoGlobal as a Strategic Partnerships Operations Administrator and manage our partner relationships, ensuring seamless onboarding and operational efficiency. You will play a key role in cross-functional collaboration, maintaining partnership data, and supporting lead requests. Responsibilities include overseeing the recruitment vendor program and driving strategic growth. The ideal candidate is highly organized, detail-oriented, and possesses excellent communication and interpersonal skills. GoGlobal offers a unique work environment prioritizing results over hours worked, with a focus on sustainable growth and a flexible, remote-work option.

Requirements

• Proven experience in partnership management, operations, or a similar administrative role
• Strong organizational and project management skills with exceptional attention to detail
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams
• Proficiency in CRM software (e.g., Salesforce, HubSpot) and data management tools
• Ability to analyze and interpret partnership performance data
• Self-motivated with a proactive approach to problem-solving

Responsibilities

• Oversee the onboarding process for new partners, ensuring a smooth transition and integration into our systems
• Provide ongoing support to partners, addressing inquiries, resolving issues, and fostering strong relationships
• Act as the primary point of contact for strategic partners, ensuring alignment with company goals and expectations
• Manage communication across internal departments, facilitating collaboration between teams such as sales, marketing, operations, and finance
• Serve as a liaison between internal stakeholders and external partners to ensure seamless execution of partnership initiatives
• Collect, analyze, and prepare partnership performance data, creating reports and insights to support strategic decision-making
• Maintain accurate records of partnership activities, including performance metrics and key deliverables
• Maintain and update the Customer Relationship Management (CRM) system, ensuring all partnership-related information is accurate and up to date
• Track partner interactions, agreements, and key milestones within the CRM
• Manage all outbound lead requests for internal teams, ensuring timely and efficient distribution of leads to relevant departments
• Coordinate with sales and business development teams to optimize lead management processes
• Lead and manage the recruitment vendor program, evaluating potential vendors and maintaining strong relationships with existing partners
• Ensure compliance with company policies and contractual agreements for recruitment vendors

Preferred Qualifications

Experience managing vendor relationships is a plus

Benefits

Fully remote work, and hybrid options in some countries