Remote Strategic Principal

Summary

Join Liatrio as a Senior Director to lead DevOps transformations in various industries, building and maintaining client relationships, and guiding teams through this work.

Requirements

Employment eligibility: must be authorized to work in the United States or Canada without the need for sponsorship

Responsibilities

• Set and drive strategy - Create and accountable for SOWs, working closely with the C-suite, Liatrio technical leadership, and client stakeholders to advise, drive, and evolve the enterprise technology strategy for the client, transformation strategy, and workstream phases
• Delivery excellence - Responsible for execution of contractual obligations to deliverables, documentation, and providing an excellent customer experience
• Trusted advisor - Guide clients on transformation, technical, and methodological best practices, provide strategic influence, share industry insight, advocate for DevOps cultural and be a transformational consultant (remove political, financial, mental, social impediments)
• Own client relationship - Accountable for an account to build, grow, and maintain Liatrio relationships with the CXO, executive, and key customer stakeholders
• Technical knowledge - Collaborate with both Liatrio and customer architects and engineers to solve complex engineering challenges in the engagement
• Customer feedback - Anticipate objectives and conflicting points of view; maintain executive summaries, gather stakeholder feedback, measure outcomes, stakeholder check-ins, set SLAs
• Oversight and accountability - Review and approve resource forecast and actual, invoice accuracy, and timely submission
• Team Development - Accountable for overall morale and well-being of the Liatrio team, set SLAs, and communication tone
• Direct reports - 2nd line manager with 2-4 senior team members who each manage 4-8 ICs, coaching/mentoring with weekly 1:1s, real-time feedback, support career development, and formal feedback monthly & bi-annually
• Team accountability - Oversight and approve prioritization to meet SOWs and SLAs
• Staffing needs & demands - Identifies and maps capabilities of the team to client needs, advise business and PeopleOps on hiring, onboarding, and rotation to prevent burnout
• Customer growth & expansion - Ownership of relationship with established clients, partner with the sales team’s work in providing an excellent customer experience, identifying opportunities for expansion, promoting Liatrio, and crafting SOWs
• Liatrio IP development - Leveraging industry insights to create accelerators that will be valuable to future engagements, support our internal efforts, and grow the community

Benefits

• Full benefits including unlimited PTO, funded HSA option, 401k match, monthly LiveWell stipend, and quarterly company bonus
• Annual base salary: $216,000- $264,000, depending on experience