Supervisor, Solar Account Manager

Summary

Join Sunnova Energy as a Supervisor, Solar Account Management, overseeing and optimizing the project pipeline between originators and installers. This crucial role involves managing a team, tracking project progress, financial planning, and identifying process bottlenecks. You will be responsible for meeting installation and revenue targets by implementing strategies to streamline processes and reduce cycle times. The ideal candidate possesses strong leadership, analytical, and problem-solving skills. This position offers a competitive compensation package and benefits.

Requirements

• 5+ years' experience in sales, account management, or related role
• 5+ years solar PV and storage adaptive home technology solutions
• Proven experience in managing teams and driving performance
• Strong understanding of solar energy industry and sales processes
• Excellent analytical and problem-solving skills
• Proficiency in project management and CRM tools
• Strong communication and interpersonal skills
• Ability to work under pressure and meet deadlines
• Strong computer skills; including Microsoft, Office Suite

Responsibilities

• Lead and manage a team of Project Leads responsible for tracking project progress and facilitating communication between originators and installers
• Oversee the entire project pipeline, from initiation to completion, to ensure timely progress and achievement of key performance indicators (KPIs)
• Monitor key metrics, such as installation goals and revenue generation, to identify trends and areas for improvement
• Analyze project delays and bottlenecks to identify root causes and implement effective solutions to accelerate project completion
• Continuously evaluate and optimize processes and workflows to improve efficiency and reduce cycle times
• Generate regular reports on project status, performance metrics, and key insights to inform management and drive decision-making
• Identify and develop tools and resources to enhance team efficiency and improve project tracking capabilities
• Conduct weekly pipeline calls with originators and installers to review project status, discuss challenges, and identify opportunities for improvement

Preferred Qualifications

• 2+ years of routine use of Excel for analysis and graphically communicating insights regarding data
• 2+ years’ Salesforce software experience in a fast-paced, high-growth environment
• Knowledge of solar industry regulations and compliance requirements
• Advanced proficiency in data analysis and reporting tools

Benefits

• Comprehensive benefits, including medical, dental, vision, life insurance, healthcare flexible spending account, and 401(k) with employer match
• Competitive compensation & annual bonus
• Paid time off, including 11 holidays and Paid Parental Leave