Supply Licensing Operations Lead

Summary

Join Airbnb's Cities team as a Regulatory Operations Manager, where you'll play a crucial role in ensuring global compliance with local regulations while supporting the company's growth. You'll develop and execute regulatory strategies, operational processes, and programs for hosts offering services and experiences, working closely with cross-functional teams like Product, Legal, Engineering, and Policy. This role involves leading a team of operators, developing key metrics and tooling, monitoring regulatory trends, and partnering with stakeholders to drive critical business decisions. You'll also identify and resolve regulatory challenges and gaps in processes, contributing to Airbnb's success.

Requirements

• 10+ years of experience in regulatory operations; management consulting, project management, or related fields
• Ability to navigate ambiguity and lead multiple projects in a fast-paced and complex regulatory environment
• Experience building scalable technical solutions and processes to mitigate regulatory risks
• Experience designing and operationalizing regulatory workflows
• Exceptional communication skills, with the ability to articulate complex regulatory information as applicable and required for varied audiences
• Comfortable and skilled at regularly interfacing with, influencing and being a thought partner to senior management
• Strong stakeholder management and influencing skills, with a track record of aligning cross-functional teams to achieve business objectives
• Track record of working closely with senior leadership and acting as a thought partner to inform strategy and decision-making, yielding positive outcomes

Responsibilities

• Lead a cross-functional team of operators responsible for executing processes that address regulatory requirements
• Own the development and execution of regulatory strategies and SOPs that drive the strategic evolution of how we evaluate, track, and decide on offerings to provide
• Develop the key metrics, tooling, and infrastructure necessary to support impactful processes
• Monitor regulatory trends to proactively address potential impacts and/or growth opportunities
• Partner with cross-functional stakeholders, and develop key insights for executive-level presentations to drive critical business decisions
• Identify regulatory challenges, gaps in processes, and drive timely resolution
• Travel to the San Francisco office, as required

Benefits

• This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits
• Pay Range $160,000 — $198,000 USD