Swedish Customer Advisor

Logo of apply2day

apply2day

📍Remote - Greece

Job highlights

Summary

Join our client, a multinational BPO company, as a Customer Service Advisor in Greece, working remotely or onsite.

Requirements

  • Native or near to native Swedish language (C2)
  • Very good command of English language (B2 –C1)
  • Good MS Office skills
  • Strong phone contact handling skills and active listening
  • Excellent communication and presentation skills
  • Customer orientation and ability to adapt/respond to different types of characters
  • Ability to multi-task, prioritize, and manage time effectively

Responsibilities

  • Managing of incoming calls
  • Identify and access customers’ needs to achieve satisfaction
  • Build relations of trust through open and interactive communication
  • Provide accurate, valid, and complete information by using the methods/tools
  • Keep records of customer interaction, process customer accounts and file documents
  • Follow communication procedures, guidelines, and policies

Benefits

  • Competitive Remuneration package
  • Extra bonus depending on the performance appraisal
  • Health care benefits and numerous other discounts
  • Ticket restaurant
  • Relocation Cost (for candidates outside Greece)

Share this job:

Disclaimer: Please check that the job is real before you apply. Applying might take you to another website that we don't own. Please be aware that any actions taken during the application process are solely your responsibility, and we bear no responsibility for any outcomes.

Similar Remote Jobs

Please let apply2day know you found this job on JobsCollider. Thanks! 🙏