System Engineer - Team Lead

Summary

Join Contentsquare as a highly capable IT System Engineer Team Lead to spearhead the mobile device and endpoint management strategy. Guide a team of two IT Engineers, ensuring a secure and efficient end-user computing environment. Master MDM and endpoint platforms, implement security policies, and mentor your team. Collaborate with other IT teams and business stakeholders, providing excellent end-user support. Proactively solve complex technical issues and stay ahead of industry advancements. Contentsquare offers competitive benefits, including work flexibility, generous paid time off, parental leave, wellbeing allowances, stock options, and employee resource groups.

Requirements

• Significant experience (5+ years) as a System Engineer with a strong emphasis on MDM and endpoint management
• Demonstrated expert-level proficiency and autonomy with at least one leading MDM platform
• Comprehensive understanding of operating systems (macOS, Windows, Linux) and their management
• Solid knowledge of ITIL principles and practical experience with Jira
• Familiarity with Identity Providers and access management concepts
• Exceptional analytical, problem-solving, and leadership capabilities
• Excellent verbal and written communication skills
• Fluency in both English and French

Responsibilities

• Mastering MDM and Endpoints: Take full ownership of our MDM platform (e.g., Jamf, Intune) and endpoint ecosystem, ensuring optimal configuration, robust security, and proactive maintenance. Independently tackle complex challenges and stay ahead of industry advancements
• Securing and Ensuring Compliance: Implement and enforce stringent security policies across all managed devices. Oversee patching, software deployment, and configuration management while adhering to relevant security standards and contributing to audits
• Leading and Developing the Team: Mentor, guide, and supervise two IT Engineers, fostering their growth and ensuring effective task delegation and performance
• Collaborating and Communicating Effectively: Work closely with other IT teams and business stakeholders, clearly conveying technical information. Participate in projects related to your domain and provide excellent end-user support
• Solving Problems Proactively: Utilize strong analytical skills to diagnose and resolve intricate technical issues related to endpoints and mobile devices, implementing effective and timely solutions

Preferred Qualifications

Experience with scripting for automation (e.g., Bash, Python,Shell) is a plus

Benefits

• Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
• Work flexibility: hybrid and remote work policies
• Generous paid time-off policy (every location is different)
• Immediate eligibility for birthing and non-birthing parental leave
• Wellbeing and Home Office allowances
• A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
• Every full-time employee receives stock options, allowing them to share in the company’s success
• We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts