TA Expert & Community Lead

Summary

Join Ashby as an experienced TA Expert & Community Lead in EMEA to scale a successful GTM experiment. You will replicate and optimize a community-led growth model in core EMEA cities, leading events, customer education, and product demos. This role requires expertise in talent acquisition, strong communication skills, and a passion for community building. You will collaborate with marketing, customer success, and sales teams while independently leading regional growth. The ideal candidate is an Ashby power user with a proven network in major European cities, entrepreneurial spirit, and a commitment to exceptional customer experience. This position involves significant travel and requires someone comfortable with ambiguity and iteration.

Requirements

• You’ve been an Ashby power user or at least very familiar with Ashby and seen its benefits first-hand —someone who knows the product and Ashby community, champions good recruiting practices, and isn’t afraid to dive into dashboards, workflows, or templates
• You’ve built a reputation inside organizations as the go-to expert on TA process and tooling
• You’re a strong communicator —whether facilitating a breakfast, writing a post-event summary, or helping a customer understand how to build a dashboard
• You love curating and connecting people and ideas. You get energy from hosting, matchmaking, and finding smart formats to share what works
• You’re excited about being on the road ~1x/month and tapping into your existing network (and growing it!) in the TA space
• You’re entrepreneurial and experimental in nature. You’re not looking for rigid playbooks; you want room to try new formats and evolve what ‘great’ looks like. You come prepared with AI tools / automations that help us execute faster while maintaining quality
• You believe in unreasonable hospitality —the idea that going above and beyond for a customer doesn’t just build goodwill, it builds momentum

Responsibilities

• Lead EMEA Field Events (50% of your time)
• Run 2–3 day ‘city sprints’ across target EMEA markets
• Each sprint includes: Customer learning breakfasts featuring a local customer case study and CS support
• Evening dinners for customers and prospects, curated by persona and theme
• Partner cocktail events or roundtables co-hosted with local ecosystem players like VC’s and local Talent Communities
• Build and nurture relationships with TA leaders in the region
• Own event operations end-to-end—from venue selection and invites to post-event recaps and feedback loops
• Continually driving improvement and reimagining how we can show up in a very meaningful way for our customers
• Drive Customer Education (20% of your time)
• Design and lead live sessions that help customers activate key Ashby features and keep customers ahead on key TA trends and topics
• Partner with the CS and Product Marketing teams on the Ashby Hidden Gems program
• Develop and distribute product tips, dashboards, and internal comms templates to increase customer sophistication
• Host Bi-Weekly Product Demos (10% of your time)
• Run open demos for curious prospects who aren’t yet in the sales funnel
• Tailor sessions by audience (recruiters, founders, RevOps, etc.) and showcase how Ashby drives better hiring
• Actively promote the product demos to get as much interest as possible from potential Ashby customers
• Capture themes and questions to inform demand gen and product strategy
• Expand EMEA Marketing Strategy (15% of your time)
• Carve out areas you’re excited to own—whether that’s local partnerships, a newsletter for EMEA TA leaders, or scalable plays for customer advocacy
• Help Ashby deepen its brand and trust in the region by showing up consistently and thoughtfully
• Building relationships with up and coming communities, vendors, and TA focused businesses

Preferred Qualifications

• You’re not excited about hosting or don’t enjoy the details of curating small, thoughtful gatherings
• You don’t enjoy travelling and building new connections while you are at it
• You’ve never used Ashby or aren’t familiar with modern TA systems and practices
• You prefer working from a very established playbook and are uncomfortable with ambiguity or iteration
• You only have an ‘events background’. For this founding role, we need folks with deep knowledge of the TA ecosystem and a proven network in major city hubs like London, Berlin, Dublin, Stockholm, Barcelona, Paris, Munich, and Amsterdam

Benefits

• 10-year exercise window for stock options. You shouldn’t feel pressure to purchase stock options if you leave Ashby —do it when you feel financially comfortable
• Unlimited PTO with four weeks is recommended per year. Expect “Vacation?” in our one-on-one agenda until you start taking it 😅
• Twelve weeks of fully paid family leave in the US . We plan to expand this to employees in other countries as situations arise
• Generous equipment, software, and office furniture budget. Get what you need to be happy and productive!
• $100/month education budget with more expensive items (like conferences) covered with manager approval