Talent Sourcer

Summary

Join Kustomer's Talent Acquisition team as a Technical Sourcer and play a pivotal role in building a high-performance R&D function. Collaborate with Talent Partners and hiring leaders to identify and engage top-tier engineering talent across various disciplines. Develop and execute sourcing strategies, leveraging diverse channels and tools to build a strong candidate pipeline. Ensure an exceptional candidate experience and seamless hand-offs throughout the interview process. Contribute to Kustomer's commitment to diversity, equity, and inclusion. Maintain data integrity, improve hiring processes, and collaborate effectively with team members. Kustomer offers a supportive and collaborative work environment with opportunities for growth and development.

Requirements

• 7+ years of consistent, highly autonomous and progressive experience delivering metrics-based success in a data-driven talent acquisition function, preferably in a Series C/D/E stage SaaS company
• Proven ability to source and engage passive candidates through multiple channels (e.g., AI tools, digital and live events, social media, networking, VC partnerships, employee referrals, Boolean search)
• Excellent interpersonal and communication skills, with the ability to build relationships with candidates, hiring managers, and other stakeholders
• Experience using LinkedIn Recruiter, JuiceBox, other sourcing tools, and deep expertise in one or more applicant tracking systems (experience with Ashby a plus)
• Strong understanding of talent and competency models, recruiting fundamentals, competitive market awareness, social media, and the online market space, including industry intelligence platforms, academic institutions, alumni associations, and other sources of great candidates
• Superior influencing skills with talent partners and hiring leaders evidenced by depth of technical knowledge in presenting highly-qualified candidates that exceed hiring manager expectations with nearly zero friction
• Previous recruiting and/or sourcing experience for a wide range of technology disciplines, including but not limited to Full-Stack SWE, AI/ML, Infrastructure, Data Engineering, Eng Leadership, Principal-level ICs
• Demonstrated experience in market research, data analysis and common analysis tools (e.g. Sheets, Excel, SQL)
• Expert knowledge of Google Suite/ dashboarding in one or more tools
• Excellent communication, time management and negotiation skills
• Ability to work in a fast-paced, startup environment

Responsibilities

• Identifying, Cultivating and Hiring High-Quality Technical Talent
• Diversity, Equity and Inclusion
• Execution Excellence

Preferred Qualifications

• Experience developing a multi-year sourcing strategy and delivering and defending it to Leadership and C-suite (adaptable to non-technical functions)
• Experience managing large, cross-functional projects
• Balance of scaled tech company and mid-stage Series C/D/E startup experience
• Current or previous experience as a tester or in advisory capacity to key TA tech platforms
• Strong preference for talent based in New York City Metropolitan Area who are open to 1-2 days/week in office in midtown

Benefits

• Competitive salaries and stock options
• 100% healthcare coverage
• 401K
• WiFi and Mobile reimbursement
• A generous vacation policy
• Pension
• Supplemental health insurance
• Other perks