Remote Team Lead – Customer Data Platform

Summary

Join TrustYou's mission to help make guests happy by applying for the Team Lead – Customer Data Platform (CDP) role. As a team lead, you'll build and lead a team, define product vision, and drive product development. With cutting-edge technologies in data management and automation, you'll influence the future of customer data utilization in the hospitality industry.

Requirements

• Coding Skills: Proven ability to develop software applications
• Experience in full-stack development with a focus on Node.js
• Technical Expertise: Knowledge of Microsoft Azure and cloud-based solutions
• Familiarity with Power BI Embedded for data visualization and analytics
• Experience with low-code automation tools
• Leadership Skills: Ability to build and lead high-performing technical teams
• Experience managing projects from concept to completion
• CDP Knowledge: Understanding of Customer Data Platforms and related technologies
• Experience in data integration, warehousing, and analytics
• Marketing Automation: Familiarity with tools like HubSpot, Mailchimp, etc
• Understanding of audience segmentation and campaign management
• Professional Mindset: Pragmatic approach to delivering high-quality solutions efficiently
• Balance between innovative thinking and practical implementation
• Agile Methodologies: Familiarity with Scrum, Kanban, and leading cross-functional teams
• Collaborative Skills: Excellent English communication skills and teamwork abilities

Responsibilities

• Build and lead a team to enhance our CDP product
• Mentor team members and foster a culture of innovation and excellence
• Define the product vision and strategy
• Drive the product roadmap aligned with business objectives and customer needs
• Actively participate in coding and product development
• Implement practical solutions with a professional and pragmatic approach
• Influence the future of customer data utilization in the hospitality industry

Benefits

• Working in a global, diverse, and collaborative team
• Flexible working hours allowing you the freedom to shape your work-life
• Remote-friendly environment and budget for home office equipment
• On-going career development, training, and coaching
• Six days for learning & development
• Celebrate in style at our team events (in-person and virtually)
• Social benefits and perks based on location