Technical Lead

Summary

Join our LATAM team and work remotely as a Adobe Journey Optimizer Technical Lead, leveraging the Adobe Journey Optimizer platform to design, implement, and optimize personalized customer journeys across various channels.

Requirements

• Bachelor's Degree in Computer Science, Engineering, or a related field
• 4+ Years of experience working with Adobe Products
• 1+ Years of experience working with Adobe Journey Optimizer
• 1+ Years of experience working in Digital Marketing, CRO, Digital Analytics, Decisioning, Campaign planning, creative and UX disciplines

Responsibilities

• Understand the impact of the project on client business KPIs, and detect new business opportunities
• Lead the team and solve blockages or doubts of the team. Be able to detect issues in early phases and perform tasks that can help to meet the project timelines
• Assess complex situations to gain a proper understanding of the issues and give possible solutions that can be used for all the teams
• Develop and execute personalized customer journeys using Adobe Journey Optimizer, incorporating various touchpoints such as email, SMS, push notifications, and more
• Configure and activate the tool from scratch
• Support the client during the new subdomain configuration and the IP warming process
• Collaborate with cross-functional teams, including marketing, data analytics, and IT, to gather requirements, define audience segments, and implement targeted campaigns
• Utilize Adobe Experience Cloud tools to analyze customer data, identify insights, and optimize journey performance
• Implement A/B testing and multivariate experiments to improve campaign effectiveness and conversion rates continuously
• Monitor key performance metrics and provide regular reports and insights to stakeholders, highlighting successes and opportunities for optimization
• Stay up-to-date with industry trends, best practices, and platform updates to drive innovation and maximize the impact of Adobe Journey Optimizer

Benefits

• USD salary compensation
• 100% remote work but if you feel like connecting with people you can visit coworking spaces all over LATAM allowing you to expand your professional network
• Paid time off according to your country’s law without affecting your monthly salary to ensure that you have plenty of time to rest and recharge
• Your country’s national holidays allow you to celebrate important events and traditions with your loved ones
• Sick or medical leave when needed so that you can take a day off to take care of your health, and have wellbeing without worrying about work
• Refundable annual credit for you to spend on your favorite perks
• Teambuilding activities such as coffee breaks, tech talks, and after-work gatherings with your Nearsure colleagues, to feel close to our community
• A day off during your birthday week to enjoy with your family and friends, ensuring that you have a chance to make memories on your special day