Technical Product Manager

Summary

Join TRM Labs, a blockchain intelligence company, as a Technical Product Manager – AI & Business Automation. You will drive the development of AI-powered workflows to enhance internal processes. This role involves collaborating with a team of specialists, designing and implementing automation solutions using low-code/no-code platforms and Python/SQL, leading a small team, and ensuring scalability and maintainability. You will own the automation roadmap, translate customer requirements into solutions, and continuously refine workflows for maximum impact. The position requires significant experience in product management, automation, and AI, along with strong coding skills. TRM Labs offers a remote-first work environment and opportunities for career growth.

Requirements

• 4+ years of product management experience with a strong focus on automation, AI workflows and business processes
• Experience with automation tools (e.g., Zapier, n8n, Make, UI Path, or similar low-code/no-code platforms)
• Experience in leading and coordinating teams to deliver projects at a very fast pace
• Coding proficiency in Python and SQL – ability to build custom integrations, automate data flows, and enhance automation tools beyond low-code solutions
• Proven ability to translate customer requirements into actionable automation solutions, defining both the what and the how to build them
• Excellent communication and collaboration skills to work with cross-functional teams, gather requirements, and deliver impactful solutions
• Self-starter mentality – ability to own projects end-to-end, experiment, and iterate quickly

Responsibilities

• Own the automation roadmap – Identify and prioritize high-impact automation opportunities that remove bottlenecks and improve internal efficiency
• Lead a team of business process automation specialists focused on building automated and innovative workflows
• Translate customer requirements into solutions – Work closely with internal stakeholders to understand pain points and define both the 'what' and 'how' to build effective automation solutions
• Be hands-on in automation development – Have the technical ability to build, refine, and troubleshoot workflows using low-code/no-code tools (i.e. Zapier, n8n, UI Path or Make), integrate GenAI in your products, as well as coding in Python and SQL for more complex automation
• Ensure scalability and maintainability – Establish best practices for automation development, GenAI integration, ensuring workflows are resilient, adaptable, and well-documented
• Measure and iterate – Analyze automation performance, track key metrics, and continuously refine workflows for maximum impact
• Stay ahead of automation and AI trends – Evaluate new AI and automation tools, LLMs, and automation strategies to keep TRM at the forefront of business process innovation
• Quickly identify and implement automations – scope and deploy initial solutions within 2-4 weeks, balancing speed and long-term scalability
• Work in fast feedback loops – test impact and iterate on workflows within 1-2 weeks of launch
• Drive adoption and iteration – ensure internal teams leverage automation effectively and evolve workflows as business needs change, with major refinements occurring within the first 60 days

Preferred Qualifications

• Experience working with AI-powered tools and integrating them into business processes is a plus
• Strong analytical mindset – ability to assess automation performance, analyze data, and refine solutions based on insights

Benefits

• Remote work, flexible hours
• Professional development opportunities