Technical Product Manager III

Summary

Join Rackspace Technology's Private Cloud (PVC) Engineering team as a Technical Product Manager (TPM). In this role, you will leverage your expertise in modern web development to ensure the stability and security of Rackspace's products and solutions. You will work closely with various teams to prioritize features, manage project progress, and meet customer goals. This position requires extensive experience in product development, project management, and technical documentation. The ideal candidate will possess strong communication and problem-solving skills and be comfortable working in a collaborative environment. You will be responsible for leading the implementation of system enhancements and contributing to the definition and implementation of automated solutions.

Requirements

• Overall 8+ years of experience and minimum 5+ years strong experience as a Technical Product Manager in an Engineering or Automation Team in IT, or, related organization/environment
• Be well versed with all phases of product development life cycle and TPM responsibilities linking to each phase of cycle
• Have experience in modern Program and Project Management methodologies to tailor delivery to best suited model resulting highest success rate
• Be a strategic contributor to overall product strategy, roadmap and releases
• Drive executive presence, conversate with an elevated pitch and have excellent stakeholder management skills
• Have technical Product experience in web application development, UI/UX, content management, end-end system design, API knowledge, application security and compliance
• Be experienced in writing user stories and acceptance criteria. Breaking work into smaller units that can be shipped fast to delivery
• Be experienced in technical documentation, capturing detailed technical specifications, functional/non-functional requirements and build process flows
• Be expert in managing technical changes via organization technology change management practices
• Have experience in Project tracking and ticketing tools especially JIRA for feature/epic prioritization, backlog grooming, tracking progress, team velocity, building dashboards to monitor sprint health/release health & application statistics
• Have a creative approach to problem solving and good analytical skills
• Have the ability to quickly adapt to projects that require taking initiative and developing new expertise
• Have strong communication skills(both written and verbal)
• Bachelor’s degree in Computer Science or related technology field
• 5+ years of experience as a Technical Product Manager in a team/organization related to IT engineering and automation environment
• Have knowledge and experience on all phases of product development life cycle and Agile/Scrum methodologies
• Have solid software engineering fundamentals gained through training, course work or relevant experience

Responsibilities

• Work closely with Application owners, Product and Engineering managers, Development and Engineering teams to prioritize features based on roadmap, adding them to sprints, create backlogs, drive them to completion
• Track and report project progress on all Rackspace internal/external customer facing portals, ensuring our customer goals are met within the boundaries of budget and technical constraints
• Lead the implementation of system enhancements that will improve the capabilities, performance, and reliability of automations
• Contribute to define, design, and implement automated solutions to improve efficiency
• Document feature requests and bug reports in JIRA
• Influence functionalities that make broad contribution to our product and service offerings
• Work within team to ensure projects and goals are being communicated and to reduce duplication of efforts
• Collaborate and share knowledge with other TPMs, Architects, Engineers and Administrators
• Own, or, facilitate product/project ceremony meetings (Stand-ups, Sprint Planning, Retrospectives, Backlog Grooming, Sprint Reviews/Demo meetings, War-room conversations etc.)

Preferred Qualifications

• Multi-Cloud experience especially AWS, DevOps knowledge and experience, OpenStack and Open Cloud knowledge or experience
• Experience working with a development group that is dynamic, focus on cloud development, automations, monitoring and alerting systems, applications and products
• Experience in conducting A/B Testing/SIT/UAT and product testing analysis