Technical Product Manager, User Experience Design

Summary

Join Aledade as a Technical Product Manager for User Experience Design and become a key member of the team designing technical, service, and content solutions for Medicare Advantage. Collaborate with business owners, data analysts, designers, and engineers to define project goals, scope, implementation, and rollout plans. Serve as the interface between strategic business owners and development, ensuring high-quality, scalable products. Responsibilities include partnering with business owners to cultivate a shared vision, optimizing user workflows, working with internal teams and users to understand requirements, writing detailed user stories, and developing short- and long-term roadmaps. The ideal candidate possesses 5+ years of product management experience in technology or SaaS, experience using data to inform solution design, and understanding of the software development lifecycle. Aledade offers a comprehensive benefits package including flexible work schedules, health insurance, paid time off, parental leave, and more.

Requirements

• 5+ years of product management experience in technology, technology-enabled services industry, or a SaaS product
• Experience using data and primary research to inform solution design and build internal business understanding
• Experience with and understanding of the software development lifecycle and software development methodologies. Preferably experience with Agile / Scrum teams
• Product development experience in the context of the development of a healthcare technology product

Responsibilities

• Partner with business owners to cultivate a shared vision for the problem space, constraints, priorities and ideal end state, and be able to articulate and advocate for this perspective
• Ongoing optimization of live user workflows and capabilities including monitoring of key metrics & user feedback
• Work with internal teams and end users to develop a deep understanding of requirements, perform thoughtful solution design, use data to test hypotheses, and support teams throughout execution
• Write detailed user stories for new features, capturing detailed descriptions of business rationale, requirements, and success criteria that are defined by measurable outcomes
• Develop short- and long-term roadmaps that deliver maximum value with minimum risk and assume ongoing iteration

Preferred Qualifications

• Proficient in user-centered design principles, design thinking, and design concepts
• Proven experience in defining quantitative user engagement and satisfaction metrics
• Demonstrated record of innovative thinking and delivering highly adopted applications
• Skilled in developing and executing effective 'go-to-market' strategies
• Excellent analytical and problem-solving skills, with the ability to translate user needs into actionable product requirements
• Curious and eager to explore the use of AI in user-centered design
• Knowledge of primary care physician operations and workflows
• Knowledge of alternative payment models related to primary care such as Medicare Shared Savings Program ACOs and commercial insurance shared savings programs

Benefits

• Flexible work schedules and the ability to work remotely are available for many roles
• Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
• Robust time-off plan (21 days of PTO in your first year)
• Two paid volunteer days and 11 paid holidays
• 12 weeks paid parental leave for all new parents
• Six weeks paid sabbatical after six years of service
• Educational Assistant Program and Clinical Employee Reimbursement Program
• 401(k) with up to 4% match
• Stock options