Technical Project Manager

Summary

Join EngFlow's Customer Success team as a Technical Project Manager to oversee multiple concurrent software implementation projects for enterprise clients. This role demands strong project and portfolio management skills within a fast-paced SaaS environment. You will coordinate between customers, internal engineering teams, and other stakeholders, ensuring successful project delivery and alignment with customer goals. Responsibilities include maintaining detailed status updates, identifying and resolving blockers, and creating comprehensive project documentation. The ideal candidate possesses 4+ years of experience in customer-facing roles managing enterprise software implementations and excels in communication and cross-functional collaboration. EngFlow offers a fully remote work environment with opportunities for team gatherings and comprehensive benefits.

Requirements

• 4+ years of experience in customer-facing roles managing enterprise software implementations
• Strong project and portfolio management experience
• Experience working on multiple projects at once in a fast-paced SaaS or consulting environment
• Excellent communication skills and ability to manage customer expectations
• Comfortable collaborating across technical and non-technical teams

Responsibilities

• Own a portfolio of customer-facing software implementation projects (up to 10 simultaneously), from onboarding to go-live
• Serve as the main point of coordination between customers, internal engineering teams, and other stakeholders
• Maintain detailed status updates, identify blockers early, and proactively drive resolution
• Create and maintain project documentation, timelines, and progress reporting
• Ensure alignment between customer goals and project outcomes
• Help establish scalable delivery processes as our team grows

Preferred Qualifications

• Previous experience in consulting or customer success roles
• Background in enterprise software, dev tools, or developer infrastructure is a plus
• Bonus points for familiarity with Bazel, remote execution, build systems, or developer productivity tools

Benefits

• Comprehensive medical, dental, vision benefits
• 401k/pension
• Parental leave
• Generous vacation
• The team is fully remote but we enjoy meeting together several times a year at exciting destinations throughout the world