Technical Sales and Field Service Engineer

Summary

Join CaptiveAire, a leading manufacturer of commercial kitchen ventilation systems, as a Sales Engineer. This role combines application engineering, sales support, and field service, focusing on growing existing and developing new business. You will receive extensive training and mentorship, learning about CaptiveAire products, market strategies, and application engineering. The position involves direct interaction with engineers, contractors, end-users, and dealers, requiring strong communication and problem-solving skills. After initial training in Philadelphia, the role will be remote from Scranton. This is a results-oriented position requiring a go-getter attitude and a passion for customer service.

Requirements

• Excellent computer, organizational and communication/presentation skills
• Problem solving with a passion for continuous learning
• Strong desire to interface with the customer
• Embrace new technologies and business savvy
• Passion for work with aggressive nature to succeed
• Willing to travel for various training opportunities
• MUST BE A “GO GETTER”!

Responsibilities

• Provide integrated application engineering and design support for a wide range of HVAC applications with the goal of providing sustainable products and the latest technologies best designed to meet the customers’ needs
• Work directly with Engineers, Contractors, End Users, and Food Service Dealers
• Daily tasks include inside sales support, application engineering, outside sales
• Responsibilities will vary and may include presentations, quotes, submittals, technical product support, job site visits and hands on troubleshooting as needed
• Educate and promote CaptiveAire products to users in your market.  This includes conference calls, meetings, presentations, and product demos
• Research and develop new business opportunities with new and existing users
• Top notch customer service and willingness to go above and beyond to serve the customer
• Quick turnaround times a priority

Preferred Qualifications

• 1-2 yrs experience preferred
• 4 year technical degree in a mechanical, electrical, construction or science oriented curriculum preferred

Benefits

• Paid holidays
• Paid time off (PTO) based upon tenure
• Medical, dental and vision insurance
• Disability & life insurance based upon election of medical insurance
• 401k with employer match
• Flexible spending account (FSA)
• Relocation assistance
• Competitive base salary with monthly bonus based on productivity and profits