Technical Sales and Field Service Engineer

Summary

Join CaptiveAire, a leading manufacturer of commercial kitchen ventilation systems, as a driven Sales Engineer. This role combines application engineering, sales support, and field service, requiring a fast-paced, results-oriented approach. Extensive training will be provided, including mentorship, covering CaptiveAire products, market strategies, and application engineering. You will provide technical support, create quotes and presentations, conduct job site visits, and develop new business opportunities. The position involves working with engineers, contractors, end-users, and dealers, requiring excellent communication and problem-solving skills. This role is initially based in Raleigh for training and then transitions to remote work in Norfolk.

Requirements

• Excellent computer, organizational and communication/presentation skills
• Problem solving with a passion for continuous learning
• Strong desire to interface with the customer
• Embrace new technologies and business savvy
• Passion for work with aggressive nature to succeed
• Willing to travel for various training opportunities
• Role will train in Raleigh and then work remote out of Norfolk
• MUST BE A “GO GETTER”!

Responsibilities

• Provide integrated application engineering and design support for a wide range of HVAC applications with the goal of providing sustainable products and the latest technologies best designed to meet the customers’ needs
• Work directly with Engineers, Contractors, End Users, and Food Service Dealers
• Daily tasks include inside sales support, application engineering, outside sales
• Responsibilities will vary and may include presentations, quotes, submittals, technical product support, job site visits and hands on troubleshooting as needed
• Educate and promote CaptiveAire products to users in your market.  This includes conference calls, meetings, presentations, and product demos
• Research and develop new business opportunities with new and existing users
• Top notch customer service and willingness to go above and beyond to serve the customer
• Quick turnaround times a priority

Preferred Qualifications

• 2-5 yrs experience preferred
• 4 year technical degree in a mechanical, electrical, construction or science oriented curriculum preferred

Benefits

• Paid holidays
• Paid time off (PTO) based upon tenure
• Medical, dental and vision insurance
• Disability & life insurance based upon election of medical insurance
• 401k with employer match
• Flexible spending account (FSA)
• Relocation assistance
• Competitive base salary with monthly bonus based on productivity and profits