Intersystems Group is hiring a
Technical Services Graduate Internship

Summary

Join InterSystems UKI as a Graduate Intern in their Technical Services team for a 6 to 9 month paid contract, learning about PC hardware configuration, system administration, and customer service.

Requirements

• Proficient in MS Office, specifically Word and Excel
• Strong written English language skills
• Eligible to work in the UK without requiring visa sponsorship
• Recent or soon to be graduates from a Bachelor’s, Master’s
• Interdisciplinary academic work in IT, Computer Science or Engineering subjects preferred
• Demonstrated initiative through academic excellence, extracurricular, or work experiences
• Collaborative team mindset
• Flexible demeanour in an ever-changing work environment

Responsibilities

• Learning how configure, maintain and troubleshoot PC hardware (Windows and Apple) in a process driven ITIL compliant environment
• Learning how to manage stakeholders and provide excellent internal customer service
• Learning about the elements of good system administration skills, focusing on Microsoft Windows Server 2016/2019/2022, Active Directory
• Learning to support Apple devices MacBooks / iPads in an enterprise environment
• Learning to configure/reconfigure computers for all employees, including software installations, network configurations, hardware integration, final testing, and migration of users’ old data onto the newly built system
• Assisting with installing software on internal PCs as needed by various InterSystems departments Assisting with reporting
• Generally supporting the Technical Services team