Join Kraken as a TechOps Architect and help shape the future of energy management with innovative AI-driven solutions.

Experience leading on a range of technical projects across various technologies and platforms
Experience with scripting, using APIs and automating mundane, error-prone repetitive tasks
To be comfortable with a huge amount of ambiguity and spinning a lot of plates all at the same time
Experience working with multiple teams and managing multiple stakeholders
Experience supporting, managing and deploying applications to macOS, Windows, iOS and Android devices
Experience with Identity & Access Management systems like Okta or Microsoft Entra
Experience administering and troubleshooting Single Sign-On (SSO) technologies such as OAuth, OIDC and SAML
Understanding of identity provisioning technologies such as SCIM
Ability to explain technical concepts to non-technical, senior stakeholders
A conscientious approach to everything you do and a passion for doing the right thing rather than the easy thing
Experience with email gateway administration and email routing
Understanding of email security protocols and standards e.g. SPF, DKIM, DMARC etc
Experience using git and GitHub for code changes and CI/CD
Experience mentoring less experienced team members

Define what good looks like for a small and lean TechOps team
Tackle some of the toughest technical issues as we scale to tens of thousands of people
Make wide-scale strategic technical decisions across the whole Octopus Energy Group, globally
Design, build and continually improve processes, automations and systems that will improve user experience, remove inefficiencies, allow us to scale quickly and keep our team small
Mentor the wider TechOps team, providing support and guidance for any technical project they may be working on
Support the rest of the team in providing delightful day-to-day technical support to all areas of the business, to ensure our incredible employees are able to do their job as efficiently as possible
Collaborate closely with our Security team to ensure we strike the right balance between security, productivity and user experience
Managing supplier relationships and the procurement process for SaaS and hardware
Lead and manage complex technical projects with multiple stakeholders from around the business

TechOps Architect

Octopus Energy