TechOps Architect

Summary

Join Kraken as a TechOps Architect and help shape the future of energy management with innovative AI-driven solutions.

Requirements

• Experience leading on a range of technical projects across various technologies and platforms
• Experience with scripting, using APIs and automating mundane, error-prone repetitive tasks
• To be comfortable with a huge amount of ambiguity and spinning a lot of plates all at the same time
• Experience working with multiple teams and managing multiple stakeholders
• Experience supporting, managing and deploying applications to macOS, Windows, iOS and Android devices
• Experience with Identity & Access Management systems like Okta or Microsoft Entra
• Experience administering and troubleshooting Single Sign-On (SSO) technologies such as OAuth, OIDC and SAML
• Understanding of identity provisioning technologies such as SCIM
• Ability to explain technical concepts to non-technical, senior stakeholders
• A conscientious approach to everything you do and a passion for doing the right thing rather than the easy thing
• Experience with email gateway administration and email routing
• Understanding of email security protocols and standards e.g. SPF, DKIM, DMARC etc
• Experience using git and GitHub for code changes and CI/CD
• Experience mentoring less experienced team members

Responsibilities

• Define what good looks like for a small and lean TechOps team
• Tackle some of the toughest technical issues as we scale to tens of thousands of people
• Make wide-scale strategic technical decisions across the whole Octopus Energy Group, globally
• Design, build and continually improve processes, automations and systems that will improve user experience, remove inefficiencies, allow us to scale quickly and keep our team small
• Mentor the wider TechOps team, providing support and guidance for any technical project they may be working on
• Support the rest of the team in providing delightful day-to-day technical support to all areas of the business, to ensure our incredible employees are able to do their job as efficiently as possible
• Collaborate closely with our Security team to ensure we strike the right balance between security, productivity and user experience
• Managing supplier relationships and the procurement process for SaaS and hardware
• Lead and manage complex technical projects with multiple stakeholders from around the business