Remote TechOps Generalist

Summary

Join our team at Kraken as a TechOps Generalist and help us shape the future of energy management. We're looking for an ambitious and experienced individual to join our small and efficient TechOps team, providing world-class support service to our employees and tackling big problems with engineering firepower.

Requirements

• Experience leading on a range of technical projects across various technologies and platforms
• Experience with scripting, using APIs and automating mundane, error-prone repetitive tasks
• To be comfortable with a huge amount of ambiguity and spinning a lot of plates all at the same time
• Experience working with multiple teams and managing multiple stakeholders
• Experience supporting, managing and deploying applications to macOS, Windows, iOS and Android devices
• Experience with Identity & Access Management systems like Okta or Microsoft Entra
• Experience administering and troubleshooting Single Sign-On (SSO) technologies such as OAuth, OIDC and SAML
• An understanding of identity provisioning technologies such as SCIM
• Experience of designing and installing office networks - we use Cisco Meraki

Responsibilities

• Provide delightful day-to-day technical support to all areas of the business
• Troubleshoot and fix a wide range of technical issues
• Collaborate closely with our Security team to ensure we strike the right balance between security, productivity and user experience
• Continually find opportunities to automate our processes and improve the user experience
• Empower our people to help themselves by designing and building self-service solutions
• Monitor and maintain all the tech in our offices around the world - networks, meeting rooms, printers, digital signage, CCTV, door access control
• Managing supplier relationships and the procurement process for SaaS and hardware
• Lead and manage complex technical projects with multiple stakeholders from around the business

Benefits

• Internationally positioned team with flat hierarchies and open and transparent communication
• Flexible working hours
• Share options: You will have the opportunity to participate in the international success of Octopus Energy Group Ltd. through share options
• Language connects: Take your English skills to the next level with Preply, our corporate language training provider
• For more exercise: Lease your favourite bicycle from us at a low price
• For a healthy work-life balance: train with Wellpass in over 6000 sports and health facilities all over Germany
• Eating makes you happy: We'll give you a monthly allowance of 108,45€ for your daily lunch (easily via app)
• For a relaxed commute to work: We reimburse you for public transport costs
• One less thing to worry about: we'll cover some of your childcare costs
• Whether online or offline - team cohesion and joint events are part of our everyday working life
• A stylish working environment in our Berlin office close to Moritzplatz in Kreuzberg
• For a secure future: the opportunity to take out a company pension scheme through us