Telehealth

Summary

Join 20four7VA as a Telehealth Virtual Assistant, supporting a growing medical clinic's front office operations remotely. You will be responsible for entering patient data into the EMR system (Optimantra), performing insurance verifications, and assisting with administrative tasks. Experience in healthcare administration and familiarity with EMR systems are required. Strong communication, tech-savviness, and organizational skills are essential. The position offers competitive rates, weekly payments, paid time off, paid holidays, free training, and a supportive community.

Requirements

• Prior experience as a healthcare virtual assistant or in a medical administrative role
• Familiarity with EMR systems (experience with Optimantra a plus)
• Comfortable making phone calls and handling VoIP systems (e.g., RingCentral, Spruce)
• Strong English communication skills, both written and verbal
• Tech-savvy and able to follow digital onboarding guides and procedures
• Detail-oriented with strong organizational and time management skills
• APPLICATION SOFTWARE KNOWLEDGEABLE/REQUIRED: Google Workspace, OptiMantra or similar

Responsibilities

• Enter new patient data into the EMR system (Optimantra)
• Perform insurance verifications and make calls to insurance companies
• Assist with administrative office tasks (e.g., prescription coordination, follow-ups)
• Collaborate with the team via Google Workspace (Docs, Drive, Gmail)
• Follow existing clinic protocols and procedures as shared via Google Drive
• Learn and adapt to new tools and systems as needed (e.g., RingCentral, Spruce)

Benefits

• Competitive rates
• Weekly payments
• Annual rate increase (based on performance)
• Paid time off
• Paid holidays
• Free training and upskilling
• Constant support and guidance from managers and mentors
• Clear schedules and guidelines
• A vibrant community always ready to support you