Territory Manager

Summary

Join Counterpart, an insurtech platform, as a Territory Manager leading a team of business development and underwriting experts. You will be responsible for maximizing production with brokers, developing strategies, and managing the P&L for your territory. The role involves strategic planning, team leadership, broker relationship management, and operational excellence. Success will be measured against budget goals. Candidates should have a strong background in (re)insurance, excellent communication skills, and a proactive approach to problem-solving. Counterpart offers a comprehensive benefits package including stock options, health insurance, 401(k), parental leave, unlimited vacation, work from anywhere flexibility, and various stipends.

Requirements

• Bachelor’s degree
• 10+ years of work experience in professional liability and/or management liability
• Demonstrated problem solving and project management abilities combined with impeccable business judgment. Experience executing strategic and operational initiatives
• Highly organized and systemic approach to identifying and solving problems
• Excellent interpersonal and communication skills to formulate and articulate contractual, technical, financial, and value points with partners and internal Coalition teams
• Self-directed and self-motivated; excellent communicator and collaborator

Responsibilities

• Budget Ownership: Create and own the P&L for your territory, setting new business and renewal revenue and loss ratio targets
• Go-to-Market Strategy: Develop and execute territory-specific strategies and campaigns aligned with budget goals
• Performance Analysis: Use data analytics to identify growth opportunities, market trends, and optimization areas within your geography
• Strategic Planning: Translate company objectives into actionable territory-level initiatives and resource allocation decisions. Set the underwriting strategy for your territory and enable the team to reach it
• Talent Development: Onboard, train, coach, and mentor Risk Engineers to maximize individual and collective performance
• Escalations Management: Support both Production Risk Engineers (new business) and Renewal Risk Engineers across your territory with authority guidelines and escalations
• Performance Management: Set individual budgets/targets for team members and provide ongoing underwriting support and mentorship to help them achieve goals
• Culture Building: Foster collaboration and engagement within your territory team and across the broader organization
• Partnership Strategy: Develop and execute strategies to strengthen relationships with retail and wholesale brokers in your territory
• Market Intelligence: Gather insights from broker network to inform product development and market positioning
• Brand Representation: Ensure all broker interactions reflect Counterpart's brand standards and values
• Revenue Generation: Drive broker relationships that unlock new business opportunities and renewal growth
• Systems & Process: Champion the use of technology and data analytics to streamline operations and improve productivity
• Reporting & Forecasting: Provide accurate production tracking, forecasting, and actionable insights to company leadership
• Cross-functional Collaboration: Partner with product, underwriting, and other teams to represent your territory's needs and market feedback
• Quality Assurance: Ensure all customer touchpoints meet company standards and contribute to overall customer experience

Benefits

• Stock Options: Every employee is able to participate in the value that they create at Counterpart through our employee stock option plan
• Health, Dental, and Vision Coverage : We care about your health and that of your loved ones. We cover up to 100% of your monthly contributions for health, dental, and vision insurance and up to 80% coverage for family members
• 401(k) Retirement Plan : We value your financial health and offer a 401(k) option to help you save for retirement
• Parental Leave : Birthing parents may take up to 12 weeks of parental leave at 100% of their regular pay following the birth of the employee’s child, and can choose to take an additional 4 unpaid weeks. Non-birthing parents will receive 8 weeks of parental leave at 100% of their regular pay
• Unlimited Vacation : We offer flexible time off, allowing you to take time when you need it
• Work from Anywhere : Counterpart is a fully distributed company, meaning there is no office. We allow employees to work from wherever they do their best work, and invite the team to meet in person a couple times per year
• Home Office Allowance : As a new employee, you will receive a $300 allowance to set up your home office with the necessary equipment and accessories
• Wellness stipend : $100 per month to spend toward an item or service that supports your wellness (i.e. massage or gym membership, meditation app subscription, etc.)
• Book stipend : To support your intellectual development, we offer a book stipend that allows you to purchase books, e-books, or educational materials relevant to your role or professional interests
• Professional Development Reimbursement : We provide up to $500 annually for you to invest in relevant courses, workshops, conferences, or certifications that will enhance your skills and expertise
• No working birthdays : Take your birthday off , giving you the opportunity to relax, enjoy your special day, and spend time with loved ones
• Charitable Contribution Matching : For every charitable donation you make, we will match it dollar for dollar, up to a maximum of $150 per year. This allows you to amplify your charitable efforts and support causes close to your heart