Territory Partner Manager II

Summary

Join Nextiva as a Territory Partner Manager and redefine the future of customer experiences. You will be responsible for building strong partnerships with channel partners, educating them on Nextiva's solutions, and driving maximum pipeline. This role requires a blend of product knowledge, program management skills, and strong communication abilities. You will work closely with internal teams and channel partners to ensure success and meet revenue targets. Nextiva offers a competitive compensation package and a comprehensive benefits program, including health insurance, paid time off, and professional development opportunities. The ideal candidate will have experience in the CCaaS/CX space and a proven track record of success in channel sales.

Requirements

• Experience in the CCaaS/CX space strongly preferred
• 2+ years of channel sales experience
• Travel: approximately 25%
• Demonstrated track record of training, coaching, motivating, growing, and retaining successful strategic partners
• Reference-able success of driving partner business and marketing strategy
• Ability to identify and prioritize opportunities
• Ability to communicate effectively (written and verbal) and to build relationships quickly at all levels in an organization
• Display an understanding of a partner economic model
• Quickly establish internal and external productive working relationships and promote effective teamwork
• Successful indirect sales experience with Channel go-to-market motions
• Ability to adapt quickly to changes in roles and responsibilities
• Must be a high-energy, motivated self-starter
• Proven success with self-direction and the ability to work independently but also collaborate and work with a cross-functional team
• Strong organizational and time management skills
• Analytical thinker with proven ability to metric and govern

Responsibilities

• Working within focused named partner module, identify channel partner types starting with those with an appetite to lead Nextiva for their CX and collaboration solution needs
• Build a territory plan to ultimately meet expectations, including how to promote and grow Nextiva products and services to each of the identified partner types
• Establish expectations accordingly for the partner role and how Nextiva will support
• Work closely with all internal teams including but not limited to: Marketing, Sales Engineering, Training, and Product teams to ensure all support is outlined to drive maximum pipeline and revenue
• Tightly align with the Channel Sales organization to ensure necessary pipeline growth weekly, monthly, and quarterly forecasts are on track to meet and exceed territory revenue targets set in the quarterly sales objective
• Work cross-functionally to identify partner needs and define measurable solutions
• Integrate with both internal teams and channel partner teams to act as a voice of the partner. Ensuring that feedback is brought back to internal teams, while keeping external stakeholders informed of product and business changes

Benefits

• Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage
• Life, disability, and supplemental indemnity plans
• Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays
• 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA
• Employee Assistance Program and comprehensive wellness initiatives
• Access to ongoing learning and development opportunities and career advancement