UI/UX Designer

Summary

Join VetsEZ as a Senior Software Engineer and contribute your expertise in designing, coding, testing, debugging, and documenting software to support the Department of Veterans Affairs.

Requirements

• Bachelor’s degree in Graphic Design, Interaction Design, Human-Computer Interaction, or a related field
• Proven experience as a UI/UX Designer or in a similar role, with a strong portfolio demonstrating design expertise and successful projects
• Familiarity with Service design and how it relates to building interior facing applications
• Solid understanding and practical experience with Human-Centered Design (HCD) principles, focusing on designing with users rather than for them
• Experience leading user research activities, including generative and contextual research, usability testing, and user acceptance testing
• Ability to synthesize user research findings and apply insights to inform and improve design and development processes
• Strong skills in creating and maintaining comprehensive documentation for design activities, research plans, and summaries, including research questions, methodologies, and findings

Responsibilities

• Collaborate with product managers, developers, and other stakeholders to define project requirements and objectives
• Execute routine, iterative usability testing to enhance user experience and identify accessibility improvements
• Create fully accessible web design, understand how accessibility is created and measured
• Be comfortable sitting in on JAWS sessions and trouble shoot accessibility issues
• Convert high complex processes into approachable usable applications. Understand and document mental models and how they impact usability
• Conduct user research, including interviews, surveys, and usability testing, to gather insights into user needs and preferences
• Create wireframes, prototypes, and mockups to illustrate design concepts and user interactions
• Design intuitive and engaging user interfaces that align with Human Centered Design (HCD) principles, USWDS (United States Web Design Systems) and VA Digital Service guidelines
• Adhere to VA and USWDS (United States Web Design Systems) style standards on fonts, colors and images
• Provide guidance on user experience (UX) design direction and strategy along with familiarity with Design Systems & Design tokens and how to use them
• Iterate on designs based on feedback from stakeholders and usability testing results
• Work closely with developers to ensure the feasibility and implementation of design
• Lead discovery activities, including generative research with end users, business stakeholders, conduct accessibility reviews, business process reviews, and data analysis
• Conduct formative and contextual user research to understand user goals, needs, journeys, and pain points related to product development
• Develop User Experience Research Plans and Summaries, detailing research questions, hypotheses, methodologies, strategies, synthesis of findings, and recommended next steps
• Create and maintain comprehensive documentation of design activities, recommendations, and decisions
• Take on additional tasks and responsibilities as needed to support team objectives and ensure the success of the project

Preferred Qualifications

• Experience working in agile development environments, with a preference for candidates who can adapt quickly to iterative design and feedback cycles
• Excellent communication and collaboration skills, capable of presenting and defending design decisions to diverse stakeholders

Benefits

• Medical, Dental, and Vision coverage
• 401k with Employer Match
• PTO + Federal Holidays
• Corporate Laptop
• Training opportunities
• Remote Opportunity