Ultracare Liaison

Summary

Join Ultragenyx as an UltraCare Liaison (UCL) and make a difference in the lives of rare disease patients. Represent Ultragenyx within the Rare Disease Community, promoting Dojolvi and preparing for the launch of novel gene therapies. As a territory business owner, you will focus on optimizing patient diagnosis and care through HCP education, building relationships with key stakeholders, and developing a strategic territory business plan. This field-based role requires strong business acumen, excellent communication skills, and a proven track record of sales success. The position offers a competitive salary, annual bonus, equity incentives, and a comprehensive benefits package.

Requirements

• Bachelor’s Degree required
• 8 years with 5+ years being in the healthcare/biotech industry, inclusive of 3 years of field-based experience in account management, sales, and/or field reimbursement
• Documented track record of field sales success
• Strategic business acumen and cross-functional and collaborative leadership with internal stakeholders including marketing, medical, clinical operations, and patient services
• Demonstrated experience effectively presenting clinical/scientific information required
• Approximately 50 - 60% (dependent on geography) travel is required; overnight travel is required as needed
• Must live in territory geography

Responsibilities

• Serve as territory business owner with a focus upon impact and territory analysis
• Optimize patient diagnosis and care through HCP education
• Educate HCPs about Ultragenyx approved products
• Assist with treatment fulfillment
• Develop and nurture effective business relationship management with key stakeholders, including HCPs, Registered Dieticians, Genetic Counselors, Pharmacists, and related support staff
• Proactively build effective working relationships with internal/external stakeholders; drive agreement/decisions from multiple stakeholders; understand people’s emotions and flex communication style
• Adjust approach based on different stakeholder needs, concerns, or audience member to drive alignment and meet work goals
• Develop and maintain a strategic territory business plan focused on key academic centers, community targets within priority specialties, territory opportunities and challenges
• Determine and implement suitable travel schedule and call plan on a daily/weekly basis to ensure both adequate and highly effective coverage for all key accounts
• Execute programs, high impact in-services, and other educational opportunities for their territory
• Timely completion of compliance trainings, internal product & disease state trainings, Veeva administration, monthly expense reports, and all other administration expectations

Preferred Qualifications

• Rare disease experience is preferred
• Experience launching biopharma/pharma products successfully is preferred

Benefits

• Generous vacation time and public holidays observed by the company
• Volunteer days
• Long term incentive and Employee stock purchase plans or equivalent offerings
• Employee wellbeing benefits
• Fitness reimbursement
• Tuition sponsoring
• Professional development plans
• Annual bonus
• Equity incentives