Remote Underwriting Associate

Summary

Join Lemonade's expanding Underwriting Operations team as an Underwriting Associate and play a crucial role in the company's success. You will analyze risk, make strategic decisions, and review new business across multiple product lines to ensure sound underwriting practices. This role involves evaluating home insurance quotes, reviewing requests for high-value item coverage, and participating in cross-training to eventually review car insurance. You will communicate decisions to customers with empathy and apply sound judgment within underwriting guidelines. The position requires experience in a customer-facing P&C insurance role, strong analytical skills, and excellent communication abilities.

Requirements

• 1+ year of experience in a customer-facing role within the P&C insurance industry (Underwriting experience preferred)
• Strong analytical abilities and creative problem-solving skills
• Proven experience in making sound underwriting guideline decisions and exercising judgment in both soft and hard insurance markets
• Superior desk management to respond to customers and work within multiple platforms
• Solid understanding of how underwriting influences loss ratios and potential future claim exposures
• Exceptional written and verbal communication skills
• Adaptive to evolving processes and system changes
• Ability to work effectively in a remote environment

Responsibilities

• Evaluate home insurance quotes and post-bind reviews based on our underwriting guidelines
• Review requests for scheduled personal property coverage for high-value items
• Participate in cross-training to eventually review car insurance new business
• Communicate decisions to customers via email, showing empathy and customer centricity
• Apply sound judgment when determining the acceptability of new business within our underwriting guidelines and risk appetite provided by our Underwriting Strategy Team

Preferred Qualifications

Underwriting experience

Benefits

• Equity in the form of RSUs
• Access to healthcare benefits
• 401(k) plan with company match
• Robust PTO
• Parental leave