The Browser Company is hiring a
User Experience Research Lead, Remote - United States

Summary

The job is for a User Experience Research Lead at The Browser Company, a remote-first startup building a better browser. The role involves leading user research projects to understand and shape the future of their product development and brand. The company encourages diversity and offers flexible compensation and benefits including comprehensive health insurance, retirement benefits, paid time off, parental leave, home office stipend, and wellness programs.

Requirements

• 5+ years of experience in user research, product development, product insights, or another research-focused role at a software technology company
• 1+ years of experience in managing and mentoring junior researchers
• You have independently led the strategy and execution of impactful user research projects
• You possess a proven ability to influence and build relationships with senior leaders and cross-functional partners

Responsibilities

• Develop and lead User Research strategy at the Browser Company
• Lead a team of researchers as the UXR function at BCNY grows
• Collaborate closely with product design, engineering, and leadership to address the company’s biggest open questions
• Design and conduct user research studies to address large open questions and hypotheses
• Communicate research findings effectively across the organization to guide product development and design decisions
• Set up easy and sustainable systems for product teams to spin up their own User Research
• Understand Browser Company operations, our members' needs, and interaction methods after 1 month
• Connect with key stakeholders in product, design, and engineering teams after 1 month
• Begin engaging with member feedback and planning your first research initiatives after 1 month
• Collaborate with product teams on hypotheses for exploratory features after 2 months
• Develop processes for early research inclusion in product development after 2 months
• Lead user research projects and transform insights into product improvements after 2 months
• Start influencing product roadmaps with research-backed insights after 2 months
• Lead user research for major feature releases, ensuring user needs guide development after 3 months
• Establish regular user research and feedback within product teams after 3 months
• Start developing a long-term user research vision and strategy for future team growth after 3 months
• Prepare for leadership responsibilities, including managing a growing team of researchers

Preferred Qualifications

You have an interest in exploring new software and testing beta features

Benefits

• Comprehensive benefits package, with employee medical, dental, and vision premiums covered at 100%
• 401k plan
• Flexible vacation policy: on average, our team members take between 15-20 vacation days plus federal holidays (holidays vary by location)
• 12 weeks of paid parental leave
• $1,500 USD home office stipend
• Employees based in the US also receive free annual memberships to One Medical, Talkspace, Teladoc, and HealthAdvocate