UX Designer

Summary

Join Vable, a news aggregation and publishing platform, as a UX Designer to make a real impact. Collaborate with Product Managers, Engineers, and Customer Success to improve the platform's user experience. Transform complex problems into simple solutions by understanding user needs through research and data analysis. Lead the end-to-end design process, from discovery to delivery, and contribute to strategic decision-making. Mentor the UI Designer and champion a strong design culture. Vable offers a remote-first environment valuing autonomy, clarity, and collaboration.

Requirements

• At least 5 years of experience in UX/product design, ideally within SaaS or tech-focussed environments
• Demonstrated expertise leading the end-to-end design process, from discovery and user research to prototyping, testing and final delivery
• Experience with user research methodologies, including surveys, interview scripts and qualitative insight gathering
• Familiarity with product analytics or behaviour-tracking tools such as FullStory, Google Analytics, Hotjar or similar
• Strong verbal and written communication skills, with the ability to clearly articulate design decisions and influence cross-functional teams
• Advanced proficiency in modern design and collaboration tools e.g. Figma, FigJam or Miro or equivalent
• A portfolio that showcases: Strategic UX thinking and problem solving
• A portfolio that showcases: Excellence in interaction and visual design
• A portfolio that showcases: Consideration for usability, accessibility, and responsive design
• A portfolio that showcases: Application of user research insights
• Deep understanding of design systems, accessibility standards, and responsive design principles
• Experience mentoring or managing designers, providing constructive feedback and supporting professional growth
• The right to live and work in the UK

Responsibilities

• Lead the end-to-end UX design process across the product lifecycle - from discovery and ideation through to prototyping, delivery, and post-release iteration
• Build strong, trust-based relationships with customer-facing teams (Customer Success, Support, Sales) to surface insights, friction points, and new opportunities
• Collaborate closely with Product and Engineering to shape the product strategy, ensuring design is integrated early in decision-making
• Conduct user interviews, usability testing and feedback sessions to deeply understand customer needs and evaluate design decisions
• Use both qualitative insights (from Intercom conversations) and quantitative data (from FullStory, Amazon Quicksight, or similar tools) to inform UX strategy
• Partner with Product and Customer Success to prioritise and validate design hypotheses through research and testing
• Create wireframes, user journeys and prototypes to visualise and communicate ideas and user flows
• Audit existing workflows to identify areas for improvement, simplification or enhancement
• Stay informed on UX best practice and emerging trends, ensuring Vable's design approach reflects modern customer expectations
• Facilitate cross-functional workshops to generate ideas, align priorities, and collaboratively solve problems
• Actively seek feedback and use it to refine your thinking and iterate on designs
• Deliver pixel-perfect, developer ready designs and support Engineering through QA and implementation, ensuring design fidelity across platforms
• Collaboration with engineers to test across web and mobile, identifying and resolving issues that affect usability or visual consistency
• Contribute to and help manage Vable's evolving design system, ensuring a coherent and accessible user experience
• Mentor the UI Designer, providing regular feedback and opportunities for professional growth
• Champion a strong design culture by sharing best practices, facilitating design reviews, and encouraging learning across the team
• Communicate design rationale clearly and confidently across technical and non-technical audiences

Preferred Qualifications

• Experience with legal tech or B2B SaaS products and solutions
• Background in a scale-up or startup environment, ideally in a team with under 100 people

Benefits

• Comprehensive healthcare cover following probation
• An L&D yearly budget
• Work from home office set up budget
• Employee assistance programme through Oliva