UX Designer III

Summary

Join ExtraHop, a leading provider of network detection and response (NDR) technology, as a Product UX Designer. You will be responsible for creating intuitive and engaging user experiences that drive real impact for customers. This role involves collaborating with product managers, engineers, and other designers to shape and refine features, design user flows, wireframes, prototypes, and high-fidelity mockups, and advocate for user-centered design. You will also conduct user research, test and iterate designs, and ensure smooth handoff of design specs to developers. ExtraHop offers a competitive salary, bonus, and benefits package, including health, dental, and vision insurance, flexible PTO, sick time, federal holidays, paid volunteer time, a discretionary bonus plan, FSA and dependent care accounts, educational reimbursement, 401k with employer match, pet insurance, parental leave, and a hybrid and remote work model.

Requirements

• 4+ years of experience in UX design with a portfolio showcasing design process
• Bachelor’s degree or equivalent experience in design, HCI, or a related field
• Experience designing for an enterprise product
• Strong interaction design skills and attention to detail
• Skilled in UX tools such as Figma
• Proficiency in user research and prototyping
• Strong communication and collaboration skills; comfortable working across disciplines
• Experience working in Agile environments
• Ability to think critically, advocate for users, and clearly explain design decisions
• Ability to work effectively in a fast-paced, dynamic environment, and experience with Agile development methodologies
• Work cooperatively with others within the organization and other cross-functional stakeholders
• Work well in fast-paced, high-stress environments
• Has predictable, reliable attendance

Responsibilities

• Develop a deep understanding of user needs and translate them into actionable insights
• Collaborate with product managers, engineers, and fellow designers to shape and refine features
• Design clear and elegant user flows, wireframes, prototypes, and high-fidelity mockups
• Advocate for user-centered design by presenting ideas and decisions clearly to stakeholders
• Rapidly test, iterate and incorporate feedback from users and teammates
• Create compelling interfaces that solve customer problems
• Partner with developers to ensure smooth handoff of design specs
• Maintain and contribute to our design system and documentation
• Identify areas for UX improvement through research and observation
• Participate in customer interviews and usability testing

Preferred Qualifications

• Experience in the cybersecurity industry
• Possess a strong technical aptitude
• Familiarity with data visualization design

Benefits

• Health, Dental, and Vision Benefits
• Flexible PTO, Sick Time Prorated Based on Date of Hire, and All Federal Holidays (US Only) + 3 Days of Paid Volunteer Time
• Non-Commissioned Positions may be eligible to participate in the Annual Discretionary Bonus Plan
• FSA and Dependent Care Accounts + EAP, where applicable
• Educational Reimbursement
• 401k with Employer Match or Pension where applicable
• Pet Insurance (US Only)
• Parental Leave (US Only)
• Hybrid and Remote Work Model